About Us

Networking and Technical Support

The NTS group is responsible for maintenance upgrades and for the security of the hardware and software that carry data within and outside the School. Support includes managing data ports and wireless access points, providing backup and recovery data, maintaining application servers, and coordinating the messaging environments. This area also includes Helpdesk and A/V Services, which provide technology support for desktop/laptop computers, computer labs, classrooms, and off-site programs.

James Balfour

Helpdesk Manager
919.966.4460

Random Gott

Media Technician
919.962.1683

John A. Gullo

Help Desk Technician
919.962.3287

Applications Development

The Applications Development group develops and maintains the School’s online presence, including web development in the area of course design, the School’s website, custom application development, and website analysis. They also provide business systems support for accounts receivable, publications, registration, room reservations, and financial reporting.

Brad Bednar

Applications Analyst
919.843.8916

Iain Hadgraft

Applications Analyst
919.962.0716

Bonnie K Smyre

Applications Specialist
919.966.1040

Instructional Support

The Instructional Support group provides instructional design and production services for webinars, online modules, informational and community blogs, training programs, and other teaching and learning technologies used at the School.

Rob Moore

Instructional Technology Developer
919.966.5911

Gregory Whisenhunt

Multimedia Developer
919.962.0713