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Teaching
RESOLVING PUBLIC DISPUTES WORKSHOPS
2009 DATES TBD
Workshop I
In this workshop, participants will improve their one-on-one and small group negotiations and conflict management skills through brief lectures, discussion, individual exercises, and small group role-play.
Workshop II
This two-day workshop examines the conditions for effective collaboration. Attendees practice meeting facilitation and apply negotiation skills to managing committees, stakeholder groups and task forces more effectively. The program includes an exercise of a simulated interagency collaboration.
Workshop III
In this workshop participants will focus on preparing for and handling highly contentious issues and angry, disruptive behavior in public hearings. They will learn techniques for responding to strong criticism or attacks, practice skills in simulated situations of angry and "irrational" people in public meetings, and analyze examples of mediation and facilitation of contentious public issues.
Participants can take any of the three workshops; there are no prerequisites.
To be notified of workshop dates and full registration information, or for more information about the program, please contact Gail Wilkins at wilkins@sog.unc.edu or call 919-962-9754.
Who Should
Attend
The workshops are designed primarily
for:
- City and county managers
- School district superintendents and administrators
- State government agency leaders: top department
officials, division and section directors
- Local government department directors
- Regional planning and intergovernmental units,
such as council of government directors and program
managers
- Non-profit service providers under government
contract
- Public Works and Utilities Professionals involved
in Environmental and Utility Disputes
- Professional engineers and licensed surveyors
- Leaders of neighborhood groups and civic organizations
- Community and court mediators and internal facilitators
seeking public dispute understanding and practice
- Others involved in public disputes (e.g. public
information officers)
Who has Attended
[A partial list]
City/County managers and assistant
managers:
Towns, cities, villages: Clemmons, High Point, Hillsborough,
Jamestown, Sawmills, Wendell, Whiteville, Woodfin
Counties: Forsyth County
County commissioner: Harnett County
Elected officials:
Mayor, Village of Clemmons
Schools:
Superitendents from Onslow and Person Counties
Principal, Chapel Hill-Carrboro Schools
Health Department:
- Stokes and
Person County Health Directors
Mental Health:
- Rutherford-Polk
Area MH/DD/SA
Planning and Zoning:
- Planning Directors: Cities of High Point,
Jacksonville, Roxboro, Vance County, Durham City-County, Winston-Salem/Forsyth County, Centralina COG
- Regional Planner, Land of Sky Regional Council
- Zoning Administrator: Buncombe County
- Planning and Inspections: City of Eden, Village of Clemmons
Others:
- Fiscal Analyst, NC General Assembly
- Utilities Manager, Old North Utility Services
- Assitant HR Director, Iredell County
- Public Information Officer, Town of Stallings
- Sr. Environmental Resource Manager, Duke Energy
- Project Manager, Charlotte Storm Water Services
- Director, City of Raleigh Community Development
- Associate Director, Town of Cary
- Project Planner, Winston-Salem/Forsyth County
- Public Service Director, Town of Morresville
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