Adverse Weather Alert for Dec. 10–13

The following courses have been cancelled due to inclement weather:

Performance Metrics for IT

This course will focus on the fundamentals of performance measurement for information technology and the design of measures having managerial value for improving the performance of local government IT departments. It will prepare IT professionals to create, implement, and use performance metrics to enhance management understanding of the strategic contributions made by IT investments and to answer the question: Do you really know how well your IT department is performing?

There are no materials avaliable for this course at this time.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar, Registration and Client Services Group
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Carla Stowe

Program Manager, Local and State Government Group
919.843.8176
Shannon Tufts
Associate Professor of Public Law and Government and Director, Center for Public Technology