City of Winston-Salem, NC: 2011 Report of Open-Ended Question

Saturday, January 1, 2011

The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA).

The survey and its administration are standardized to assure high quality survey methods and comparable results across The National Citizen Survey™ jurisdictions. Participating households are selected at random and the household member who responds is selected without bias. Multiple mailings give each household more than one chance to participate with self-addressed and postage paid envelopes. Results are statistically weighted to reflect the proper demographic composition of the entire community.

The National Citizen Survey™ customized for this jurisdiction was developed in close cooperation with local jurisdiction staff. The City of Winston-Salem staff selected items from a menu of questions about services and community problems; they defined the jurisdiction boundaries NRC used for sampling; and they provided the appropriate letterhead and signatures for mailings. City of Winston-Salem staff also determined local interest in a variety of add-on options to The National Citizen Survey™ Basic Service.

Download (pdf, 454.80 KB)
Public Officials - Local and State Government Roles
Topics - Local and State Government