The era of e-commerce and e-procurement is here, and many citizens expect the same responsiveness from government as from the private sector. Enter e-government. “E-government” is government use of information technology, particularly Web-based Internet applications, to enhance delivery of information and services to employees and agencies within government and to citizens and business partners. E-government focuses on centralization of public data and improvement of internal processes and communications. As the twenty-first century advances, government’s overwhelming interest is to use “interoperable” technologies—technologies that allow various departments to share data across information systems or products without special effort on the part of staff. Traversing all types of computer operating systems and various departments’ databases has become increasingly necessary. Such coordination will support greater efficiency and effectiveness and result in more citizen access.
Faculty Coordinator
