Public Participation

First created for June 30, 2010 School of Government webinar:

Social Media for Citizen Participation: NC Examples and General Best Practices

Selected School of Government Resources

Center for Public Technology

Citizen Participation Resources

Legal dimensions of using social media in government

• SOG – Coates Canons blog: Citizen Participation Information as Public Record - April 14, 2010 – Frayda Bluestein Updated August 2013: an exception enacted by state law to limit access to local government email subscriber lists

• SOG – Coates Canons blog: Text Messages as Public Records - April 22, 2013 – Kara Millonzi 

• SOG – Coates Canons blog: Free Speech Rights in Government Social Media Sites - March 3, 2010 – Frayda Bluestein

North Carolina Local Government Social Media Policies

City of Asheville – Terms of Usage, Facebook city page

Cabarrus County

City of Charlotte

Pitt County

City of Wilson - social media policies and user guidelines

North Carolina Department of Cultural Resources -

Best Practices for Local Government Social Media Usage in North Carolina, April 2010

Other Local Government social media policies

Virginia

Chesterfield County

Fairfax County

City of Roanoke

Georgia

Columbia County

Outside resources

Institute for Local Government (research and education affiliate of the California State Association of Counties and the League of California Cities) – Online Engagement, Technology and Social Media - http://www.ca-ilg.org/onlinepublicengagement

ICMA Public Management magazine – October 2009 · Volume 91 · Number 9

• Social Media: What Does It Mean for Public Managers?

           Rick Cole, Ventura, California

• Join the Movement: How to Embrace Social Networking in Local Government

           Pamela Weaver Antil, Novi, Michigan

• Do Local Governments Tweet?

           Craig Chavez, Washington, D.C.

Pew Internet and American Life Project

• “Neighbors Online” study – June 9, 2010 http://www.pewinternet.org/2010/06/09/neighbors-online/
• The Internet and Civic Engagement September 1, 2009 http://www.pewinternet.org/2009/09/01/the-internet-and-civic-engagement/

National League of Cities Research Brief - Municipal Officials’ Views on Public Engagement, October 2009

http://www.nlc.org/Documents/Find%20City%20Solutions/Research%20Innovation/Governance-Civic/municipal-officials-views-public-engagement-rbr-oct09-pdf.pdf

University of Albany, Center for Technology in Government. 2009. Exploratory Social Media Project Phase I: Identifying benefits and concerns surrounding use of social media in government.  http://www.ctg.albany.edu/publications/reports/social_media

David C. Wyld. 2007. The Blogging Revolution: Government in the Age of Web 2.0. IBM Center for the Business of Government.

Social Media in Law Enforcement:  http://smileconference.com/

Connected COPS - http://connectedcops.net/

MuniGov2.0 - https://sites.google.com/site/munigov20/

Online Dialogue, Deliberation – sample tools and projects

Public Agenda

• Promising Practices in Online Engagement

http://www.publicagenda.org/files/PA_CAPE_Paper3_Promising_Mech2.pdf

E-Democracy.org's mission:  “to harness the power of online tools to support participation in public life, strengthen communities, and build democracy” - http://forums.e-democracy.org/

http://blog.zilino.com/2010/04/24/small-group-dialogue-on-zilino/

Open Model for Citizen Engagement - http://om4ce.org/about/