Build Coaching Skills to Tap Potential
- Chapel Hill, NCFebruary 28, 2025
![](https://www.sog.unc.edu/sites/default/files/cover_images/MicrosoftTeams-image%20%285%29.png)
This is an in person class held at the School of Government from 9am - 4pm.
A successful supervisor is one who can effectively coach and develop staff to take initiative, resolve conflict, develop productive working relationships, and reach their highest potential. While most supervisors can master the technical aspects of their job, the harder part is knowing how to help others develop and flourish, solve their own problems and have the tough conversations when things are not going well. This interactive workshop will allow participants an opportunity to practice keys skills that will assist the participants in learning:
- The differences between being a coach and being a manager
- How to develop a coach-like leadership mindset that will help to create a more collaborative work environment
- A framework for identifying who owns the problem and specific steps and skills for coaching conversations based on this model.
- How to ask the powerful questions and make the shift from being a “know-it-all” to a “learn-it-all” leader.
- Tips for having the tough performance conversations and coaching for improved performance.
- The GROW coaching model and how to apply it when coaching others towards success.
Meet Your Instructors
This course will be taught by Eleanor Green and Dale Smith. Their bio information can be found here.
![](https://www.sog.unc.edu/sites/default/files/general_media/Eleanor-Head-Shot1-263x300%20%281%29.jpg)
Eleanor Green
![](https://www.sog.unc.edu/sites/default/files/general_media/Dale-Smith-247x300%20%281%29.jpg)
Dale Smith
Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
- Chapel Hill, NCFebruary 28UNC School of Government
400 South Rd
Chapel Hill, NC 27514View Scholarship InformationMembers of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
View Cancellation PolicyCourse participants who cancel their registration on or before February 20, 2025 will receive a full refund. No refund will be made for cancellations on or after February 21, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.$495.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.