Build Coaching Skills to Tap Potential
July 17, 2026 | Full Day | Online | $495
February 26, 2027 | Full Day | Asheville, NC | $495
A successful supervisor is one who can effectively coach and develop staff to take initiative, resolve conflict, develop productive working relationships, and reach their highest potential. While most supervisors can master the technical aspects of their job, the harder part is knowing how to help others develop and flourish, solve their own problems and have the tough conversations when things are not going well. This interactive workshop will allow participants an opportunity to practice keys skills that will assist the participants in learning:
- The differences between being a coach and being a manager
- How to develop a coach-like leadership mindset that will help to create a more collaborative work environment
- A framework for identifying who owns the problem and specific steps and skills for coaching conversations based on this model.
- How to ask the powerful questions and make the shift from being a “know-it-all” to a “learn-it-all” leader.
- Tips for having the tough performance conversations and coaching for improved performance.
- The GROW coaching model and how to apply it when coaching others towards success.
SCHEDULE: 2026 Agenda TBA
REQUIREMENTS:
Attendance: There are no specific attendance requirements for this program. Please contact Registration & Client Services if you cannot attend to cancel your registration. Our cancellation policy is linked below.
Pre-requisites: There are no pre-requisites to register for this program.
INSTRUCTORS:
This course will be taught by Eleanor Green and Dale Smith.
Additional information
SCHOLARSHIP and DISCOUNT INFORMATION:
The School of Government is grateful to offer a number of scholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations.
Learn more about the range of these opportunities on our Scholarship and Discount Opportunities page.
PARKING INFORMATION:
Parking details will be provided to you the week prior to the program. Additional directions and parking information can be found on our Visitor Information page.
MATERIALS:
Instructions for accessing materials will be provided by your Program Manager.
CANCELLATION POLICY:
Course participants who cancel their registration more than 7 calendar days before the course start date will receive a full refund. Otherwise, participants will receive a transferrable credit to be used within 12 months. More information can be found in the full cancellation and refund policy.
- OnlineJuly 17View Cancellation PolicyCourse participants who cancel their registration on or before July 09, 2026 will receive a full refund. No refund will be made for cancellations on or after July 10, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.$495.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
