Build Coaching Skills to Tap Potential

About

As the largest
university-based local
government training,
advisory, and research
organization in the United
States, the School of
Government serves more
than 12,000 public officials
each year.

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The School provides
content and resources for a
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The School provides content
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Courses

The School of Government
offers up to 200 courses,
workshops, webinars, and
professional conferences
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The School of Government
publishes essential books,
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bulletins, and other print and
online content related to state
and local government.

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Faculty write for a number
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blogs providing timely
updates on emerging issues.

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The School of Government
offers information and
services related to a wide
range of topics relevant to
government and judicial
officials—in-person and on a
variety of platforms.

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Timely updates on emerging issues

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Knapp Library

Print and online materials and research expertise

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Online and mobile tools for employees on-the-go

Master of Public
Administration Program

The UNC MPA program prepares public service leaders. The program is offered in two formats: on-campus and online.

For more information, visit sog.unc.edu/mpa.

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The School of Government depends on private and public support for fulfilling its mission. Your gift will make a lasting impact on the quality of government and civic participation in North Carolina.

Knapp Library

The Joseph Palmer Knapp Library houses a large collection of material on state and local government, public administration, and management to support the School's instructional and research programs and the educational mission of the Master of Public Administration program. Reference and research services are available to all residents of North Carolina, and additional assistance is available to state and local government personnel, both elected and appointed.

Build Coaching Skills to Tap Potential

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This is an online course, offered via Zoom. It will be held for two days, July 21 and July 22, 2022, from 9am-12pm.

A successful supervisor is one who can effectively coach and develop staff to take initiative, resolve conflict, develop productive working relationships, and reach their highest potential. While most supervisors can master the technical aspects of their job, the harder part is knowing how to help others develop and flourish, solve their own problems and have the tough conversations when things are not going well. This interactive workshop will allow participants an opportunity to practice keys skills that will assist the participants in learning:

The differences between being a coach and being a manager
How to develop a coach-like leadership mindset that will help to create a more collaborative work environment
A framework for identifying who owns the problem and specific steps and skills for coaching conversations based on this model.
How to ask the powerful questions and make the shift from being a “know-it-all” to a “learn-it-all” leader.
Tips for having the tough performance conversations and coaching for improved performance.
The GROW coaching model and how to apply it when coaching others towards success.