Managing Conflict: Strategies for Elected Officials

Elected officials frequently deal with sensitive, sometimes contentious, issues at board meetings and in other public and private settings. Knowing how to successfully manage these conflicts is critical to achieving shared goals for a group or community. This course focuses on two parts of negotiation and problem solving: how personality types affect conflict development and resolution and understanding and applying principles of interest-based negotiation to create win-win solutions.

Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

Visit the LGFCU website for more information and to submit an application.

There currently are no scheduled offerings of this course.
There are no materials avaliable for this course at this time.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:
Associate Professor of Public Administration and Government