Navigating Difficult Conversations for Clerks of Superior Court

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    Navigating difficult conversations is a core leadership skill. Healthy conflict gives us an opportunity to express our ideas and learn more about others’ perspectives so we can come up with solutions that last. Working through conflict can make us stronger, more resilient, and more accepting. This two-day course will help you find the opportunities for personal and professional growth presented by conflict. 

    Many of us have taken courses that teach communication techniques, but they can be difficult to implement in the heat of the moment. This course focuses on real-time practice and application, with feedback and coaching. You won’t just leave with a list of ideas to try later--you’ll walk away already using skills that will create positive changes in your workplace and community.

    This class is limited to elected and assistant clerks of superior court.

    *NOTE: There will be a pre-course assignment sent out to participants prior to the class.  Completion of this assignment is important for you to get the full benefit from the class, and you will use it for several activities during the day.

    Registration for this course closed on Monday, July 3, 2023 at 5:00 p.m.
    Space is limited to 30 participants, and pre-registration is required.

    Additional information


    Hotel Information:

    A group block has been set up at the Hyatt Place – Southern Village with a reduced rate of $109 (plus tax) per night.  To reserve your room online, please use this link and click “Book Now” to select your dates of stay.  You may also call the hotel directly at 800-233-1234 and mention “Navigating Difficult Conversations” or “G-NDCV”.  To receive the group rate, reservations must be made by June 26, 2023.

    There currently are no scheduled offerings of this course.

    There will be a pre-course assignment sent out to participants prior to the class.  Completion of this assignment is important for you to get the full benefit from the class, and you will use it for several activities during the day.

    For all registration questions, resetting passwords, or login issues please contact:

    Dale Zuckert

    Assistant Registrar
    919.966.4414
    For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

    Michael Spinosi

    Director of Programming, Courts Group
    919.843.7978
    Professor of the Practice in Public Leadership and Organizational Development; Director, Center for Public Leadership and Governance