Frequently Asked Questions about eBooks

About

As the largest
university-based local
government training,
advisory, and research
organization in the United
States, the School of
Government serves more
than 12,000 public officials
each year.

Browse by Role

The School provides
content and resources for a
wide array of local
government and judicial
officials in North Carolina.

Select your role to explore
all related content.

Browse by Topic

The School provides content
and resources on a wide array
of topics in local government
and judicial administration in
North Carolina.

Select a topic to explore all
related content.

Courses

The School of Government
offers up to 200 courses,
workshops, webinars, and
professional conferences
each year.

Publications

The School of Government
publishes essential books,
manuals, reports, articles,
bulletins, and other print and
online content related to state
and local government.

Blogs

Faculty write for a number
of School of Government
blogs providing timely
updates on emerging issues.

Resources

The School of Government
offers information and
services related to a wide
range of topics relevant to
government and judicial
officials—in-person and on a
variety of platforms.

Blog Posts

Timely updates on emerging issues

Centers and Services

Specialized training/research hubs and consulting services

Frequently Asked Questions

Aggregated answers to common questions on a variety of topics

Knapp Library

Print and online materials and research expertise

Legal Summaries

Brief descriptions of legal cases, bills, or legislative activity

Listservs

Information exchanges for peers and faculty experts

Microsites

In-depth or aggregated content for local government and judicial officials

Tools and Apps

Online and mobile tools for employees on-the-go

Master of Public
Administration Program

The UNC MPA program prepares public service leaders. The program is offered in two formats: on-campus and online.

For more information, visit mpa.unc.edu

Giving

The School of Government depends on private and public support for fulfilling its mission. Your gift will make a lasting impact on the quality of government and civic participation in North Carolina.

Knapp Library

The Joseph Palmer Knapp Library houses a large collection of material on state and local government, public administration, and management to support the School's instructional and research programs and the educational mission of the Master of Public Administration program. Reference and research services are available to all residents of North Carolina, and additional assistance is available to state and local government personnel, both elected and appointed.

What is an eBook?

eBooks are digital, downloadable versions of books. In most cases, they look exactly like the print versions with the same graphs, charts, and illustrations.
You can download and read eBooks on your desktop, laptop, and mobile devices with the free Leaf e-Reader application.

What e-reading software should I use?

Your eBook must be read through the free Leaf e-Reader application. The Leaf e-Reader link provides instructions for downloading and using the application on an iPhone, iPad, or Android device or on a Windows or Macintosh computer. A browser e-reader is also available.

Do eBooks “expire” or “time out”?

Your eBook will not expire. Once you have downloaded it to your device, it is stored in your Leaf e-Reader Library and will remain there until you choose to delete it.

Do I have to pay shipping, handling, or taxes on UNC School of Government eBooks?

There are no shipping and handling charges when you purchase an eBook. The sales tax will be based on your credit card billing address.

Can I return an eBook purchase?

An eBook cannot be returned after it has been downloaded.
If you have specific questions, please contact our distribution manager, Tom Franklin, at it@longleafservices.org.

How do I download my eBook?

Once your purchase is complete, you will receive an order invoice by email with a link to download the Leaf e-Reader.
When you’re asked to log into the Leaf e-Reader application, just enter the same email address that you used to place your order.
A confirmation code will be emailed to that address. Copy and paste the confirmation code into the Leaf e-Reader confirmation field to authorize the application.
Your eBook will appear in your Leaf e-Reader Library, ready to read.

How many times may I download my eBook?

The free Leaf e-Reader application can be downloaded and authorized on up to six different devices, provided you use the same email address each time.

How do I download my eBook again or download it to another device?

Go to the Leaf e-Reader download page on any of your devices and follow the instructions for downloading the app.

Can I share my eBook?

No. An eBook is licensed for use by only one individual and cannot be shared.

Can I print my eBook?

An eBook cannot be printed.

Can I read my eBook on a NOOK or Kindle eReader?

No. Your eBook is formatted for use with the Leaf e-Reader, and the NOOK and Kindle e-Readers do not allow the use of third-party applications like the Leaf e-Reader.

Will I be able to view my eBooks offline?

Yes. Once you have installed the Leaf e-Reader application on your computer or mobile device, the book can be read offline.