This course will be held online via Zoom from 9am - 4pm.
Transitioning from being a team member to a team supervisor is not always easy. Whether this transition is an internal promotion or a new supervisory role in a different department or organization, this interactive course will help you start your journey into supervision on the right path. It includes case studies and skill practice scenarios around the challenges often faced by new supervisors.
Topics covered in this course include:
- An examination of the skills needed to be an effective supervisor and the differences between being a buddy and being the boss
- How to set and manage expectations for your team, effectively coach others to succeed, and identify techniques for “managing up.”
- How to define your management style and make a purposeful shift into leadership
- The six keys to establishing leadership credibility and the six questions every leader should ask their team.
- The unforeseen challenges in supervision and practical tips, tools, and resources to help establish a work environment where all can thrive.
Meet Your Instructor
Dale Smith, Adjunct Faculty
Center for Public Leadership and Governance
dsmith@sog.unc.edu
Members of Civic Federal Credit Union (Civic) are eligible to apply for a scholarship towards registration fees for programs offered by the School of Government. There are four deadlines to submit applications:
- March 1: for programs starting between April 1 and June 30
- June 1: for programs starting between July 1 and September 30
- September 1: for programs starting between October 1 and December 31
- December 1: for programs starting between January 1 and March 31
- OnlineJune 5View Scholarship Information
Members of Civic Federal Credit Union (Civic) are eligible to apply for a scholarship towards registration fees for programs offered by the School of Government. There are four deadlines to submit applications:- March 1: for programs starting between April 1 and June 30
- June 1: for programs starting between July 1 and September 30
- September 1: for programs starting between October 1 and December 31
- December 1: for programs starting between January 1 and March 31
View Cancellation PolicyCourse participants who cancel their registration on or before May 28, 2026 will receive a full refund. No refund will be made for cancellations on or after May 29, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.$495.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
Leslie Rich
