Elevate Organizational Performance
- Chapel Hill, NCNovember 14, 2025
This course will be held in-person at the School of Government from 9am to 4pm and is designed for both professional and elected officials.
It is available on demand via a request from your jurisdiction. Please contact Miranda Day at mday@sog.unc.edu if you are interested in this option.
Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement, and genuine engagement can knit together a high-performance framework to deliver positive, consistent results to elevate organizational performance and, ultimately, enhance the quality of life for their communities.
Course participants will learn theory and hear practical ‘how to’ examples that bring to life the following framework elements for local government leaders.
What You’ll Learn:
- Establish a High-Performance Organization (HPO) framework.
- Build an organizational culture that positively influences and communicates performance results.
- Align long-term strategies with quantifiable goals to serve as a roadmap for your organization.
- Commit to quality and process improvement. And use performance data to drive policy and management decisions.
- Engagement of your governing body and workforce in the development and implementation of strategic and performance management and workforce and empower innovation
- Create opportunities for citizens and stakeholders to get involved, understand your processes, and influence outcomes.
- Integrate your strategies and performance management throughout the various departments.
Meet Your Instructor
Rebecca Jackson, Adjunct Professor, Centor for Public Leadership and Governance
rjackson@sog.unc.edu
Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
- Chapel Hill, NCNovember 14School of Government
Knapp-Sanders Building
Chapel Hill, NC 27514View Scholarship InformationMembers of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
View Cancellation PolicyCourse participants who cancel their registration on or before November 06, 2025 will receive a full refund. No refund will be made for cancellations on or after November 07, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.$495.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
Lesly Vasquez
