Elevate Organizational Performance

This course is designed for both professional and elected officials.
Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement, and genuine engagement can knit together a high-performance framework to deliver positive, consistent results to elevate organizational performance and, ultimately, enhance the quality of life for their communities.
Course participants will learn theory and hear practical ‘how to’ examples that bring to life the following framework elements for local government leaders.
What You’ll Learn:
- Establish a High-Performance Organization (HPO) framework.
- Build an organizational culture that positively influences and communicates performance results.
- Align long-term strategies with quantifiable goals to serve as a roadmap for your organization.
- Commit to quality and process improvement. And use performance data to drive policy and management decisions.
- Engagement of your governing body and workforce in the development and implementation of strategic and performance management and workforce and empower innovation
- Create opportunities for citizens and stakeholders to get involved, understand your processes, and influence outcomes.
- Integrate your strategies and performance management throughout the various departments.
LELA Level: This is a 301 Level course in the Local Elected Leaders Academy. Elected officials who attend this class will earn 6 credits towards the Mentor recognition certificate.
Meet Your Instructor
Rebecca Jackson, Adjunct Faculty
Center for Public Leadership and Governance
rjackson@sog.unc.edu
Members of Civic Federal Credit Union (Civic) are eligible to apply for a scholarship towards registration fees for programs offered by the School of Government. There are four deadlines to submit applications:
- March 1: for programs starting between April 1 and June 30
- June 1: for programs starting between July 1 and September 30
- September 1: for programs starting between October 1 and December 31
- December 1: for programs starting between January 1 and March 31
Additional information
HOTEL INFORMATION
Please see the School's list of recommended hotels.
PARKING INFORMATION
Parking details will be provided to you by your program manager the week prior to the program. Additional directions and parking information can be found on our Vistor Information page.

This class is a part of the LELA curriculum and is open to all local elected officials, including all county, municipal, school board and tribal council officials. This is a LELA level 301 course. Elected official participants will earn six (6) credits towards their Mentor recognition certificate for attending.





