Elevate Organizational Performance
- Chapel Hill, NCDecember 1, 2023

This course will take place in person at the School of Government. This course is open to professionals and elected officials.
Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement, and genuine engagement can knit together a high-performance framework to deliver positive, consistent results to elevate organizational performance and, ultimately, enhance the quality of life for the communities they serve.
Course participants will learn theory and hear practical ‘how to’ examples that bring to life the following framework elements for local government leaders.
What You'll Learn:
- Establish a High Performance Organizational (HPO) Framework
- Build an organizational culture that positively influences and communicates performance results
- Align long-term strategies with quantifiable goals to serve as a roadmap for your organization
- Commit to quality and process improvement. And use performance data to drive policy and management decisions
- Engagement of your governing body and workforce in the development and implementation of strategic and performance management and workforce and empower innovation
- Create opportunities for citizens and stakeholders to get involved, understand your processes, and influence outcomes
- Integrate your strategies and performance management throughout the various departments
Meet Your Instructors
This course will be taught by Rebecca Jackson, an adjunct faculty member with the Center for Public Leadership and Governance. Rebecca is a forward thinking, dynamic professional with 20 + years of experience in highly complex and regulated business and government settings. She enjoys a reputation for excellence in leadership as a synergist that spearheads change management processes, helping develop teams and drive organizational results. As an accomplished consultant and facilitator, she excels in building consensus in diverse and complicated situations. She has been invited to share insight at numerous seminars and conferences.

- Chapel Hill, NCDecember 1UNC School of Government
400 South Road
Chapel Hill, NC 27514View Cancellation PolicyCourse participants who cancel their registration on or before November 23, 2023 will receive a full refund. No refund will be made for cancellations on or after November 24, 2023, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.View Hotel InformationReservations can be made by contacting the hotel directly at 919-403-8700 and mentioning the group code "EOP" or "Elevate Organizational Performance" prior to the cutoff date of 11/15/23 to receive the discounted group rate of $113 a night. The rate includes complimentary breakfast, parking and free WiFi. Online reservations can be made using the following link:
$485.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.