Elevate Organizational Performance

Discount available for groups

This course is open to professionals and elected officials. It is available on demand via a request from your jurisdiction. Please contact Jenny Neville at neville@sog.unc.edu if you are interested in this option.

Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement, and genuine engagement can knit together a high-performance framework to deliver positive, consistent results to elevate organizational performance and, ultimately, enhance the quality of life for their communities.

Course participants will learn theory and hear practical ‘how to’ examples that bring to life the following framework elements for local government leaders. 

What You’ll Learn:

  • Establish a High-Performance Organization (HPO) framework.
  • Build an organizational culture that positively influences and communicates performance results.
  • Align long-term strategies with quantifiable goals to serve as a roadmap for your organization.
  • Commit to quality and process improvement. And use performance data to drive policy and management decisions.
  • Engagement of your governing body and workforce in the development and implementation of strategic and performance management and workforce and empower innovation
  • Create opportunities for citizens and stakeholders to get involved, understand your processes, and influence outcomes.
  • Integrate your strategies and performance management throughout the various departments

 

Meet Your Instructor

Rebecca Jackson, Adjunct Faculty, Center for Public Leadership and Governance

Rebecca is a forward-thinking, dynamic professional with more than 20 years of experience in highly complex and regulated business and government settings. She enjoys a reputation for excellence in leadership as a synergist spearheading change management processes, helping develop teams, and driving organizational results. She builds consensus in diverse and complicated situations as an accomplished consultant and facilitator.

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)
  • Chapel Hill, NC
    November 22
    UNC School of Government
    400 South Road
    Chapel Hill, NC 27514
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before November 14, 2024 will receive a full refund. No refund will be made for cancellations on or after November 15, 2024, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    $495.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
There are no materials avaliable for this course at this time.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Leslie Rich

Program Associate; Management, Administration, and Leadership Group
Professor of Public Administration and Government; Director of Strategy, Programming, and Research, Center for Public Leadership and Governance