Elevate Organizational Performance

Discount available for groups

This course will take place online, via Zoom.

Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement, and genuine engagement can knit together a high-performance framework to deliver positive, consistent results to elevate organizational performance and, ultimately, enhance the quality of life for the communities they serve.

Course participants will learn theory and hear practical ‘how to’ examples that bring to life the following framework elements for local government leaders:

  • Establish a High Performance Organizational (HPO) Framework
  • Build an organizational culture that positively influences and communicates performance results
  • Align long-term strategies with quantifiable goals to serve as a roadmap for your organization
  • Commit to quality and process improvement. And use performance data to drive policy and management decisions
  • Engagement of your governing body and workforce in the development and implementation of strategic and performance management
  • and workforce and empower innovation
  • Create opportunities for citizens and stakeholders to get involved, understand your processes, and influence outcomes
  • Integrate your strategies and performance management throughout the various departments

 

Meet Your Instructors

This course will be taught by Rebecca Jackson from the City of Fayetteville. Rebecca is a forward thinking, dynamic professional with 20 years of experience in highly complex and regulated business and government settings. She enjoys a reputation for excellence in leadership as a synergist that spearheads change management processes, helping develop teams and drive organizational results. As an accomplished consultant and facilitator she excels in building consensus in diverse and complicated situations. She has been invited to share insight at numerous seminars and conferences.

  • Online
    December 2
    View Cancellation Policy
    Course participants who cancel their registration on or before November 24, 2022 will receive a full refund. No refund will be made for cancellations on or after November 25, 2022, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    $485.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
There are no materials avaliable for this course at this time.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Julia Marshall

Program Associate, Management and Leadership Group
919.962.2771
Lydian Altman
Teaching Assistant Professor, Center for Public Leadership and Governance