Fundamental Supervisory Practices

Being a supervisor in local government today is more challenging than ever. The Fundamental Supervisory Practices course is designed to provide newly promoted or first-time supervisors with critical knowledge and skills needed to be an effective supervisor. This highly interactive program includes the True TILT Personality Profile to help participants understand their character strengths and opportunities for development and uses a “learning partner” model and daily development plan to enable greater integration of the program experience


The School offers both in-person and virtual sessions of this course, so participants can choose a session that meets their needs.  For both, participants will be highly engaged with each other and the instructors in both large and small group sessions and have opportunities to practice skills learned in class.  In-person offerings will take place on-site at the School of Government over the course of 4.5 consecutive days. For virtual offerings, on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.  Participants should plan on spending an additional 15 minutes per day outside of class on pre-class assignments or readings.

At the conclusion of the course, participants will know:

  • more about themselves and their management style, and how that impacts their effectiveness.
  • the role, duties and skills needed to be an effective supervisor in the public sector.
  • the critical employment laws that impact the workplace and how to create a safe, professional and harassment free workplace.
  • how to work effectively in a diverse multi-generational workforce, and how to create an inclusive environment where all can prosper.
  • techniques and strategies to improve communication, deliver difficult performance feedback and engage in productive coaching conversations with direct reports.

FREQUENTLY ASKED QUESTIONS

 If you are interested in an onsite training click here

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

Additional information

You will need to make your hotel reservation immediately because our rate will end on June 17th. 

HOTEL:

We have a room block for July 13-19, 2024, at the:

Hilton Asheville Biltmore Park Hotel43 Town Square Blvd,Asheville, NC 28803USA

phone+1 828-209-2700

Rate: 2 Queen Beds for $159/night.

The rate is available until June 17, 2025, so make your reservations as soon as possible.


To Book Your Room, click on this tab View Your Attendee Website and you will be taken to a website where you can reserve the nights needed.

Note:  We have a few rooms for early arrivals on Sunday, July 13 and those who need to stay an extra night on Friday, July 18, before leaving the next morning.

CEU27.00 hrs
  • Asheville, NC
    July 14 - 18, 2025
    Western Carolina University Biltmore Park Campus
    28 Schenck Pkwy
    Asheville, NC 28803
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before July 06, 2025 will receive a full refund. No refund will be made for cancellations on or after July 07, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Hotel Information

    Additional information

    You will need to make your hotel reservation immediately because our rate will end on June 17th. 

    HOTEL:

    We have a room block for July 13-19, 2024, at the:

    Hilton Asheville Biltmore Park Hotel43 Town Square Blvd,Asheville, NC 28803USA

    phone+1 828-209-2700

    Rate: 2 Queen Beds for $159/night.

    The rate is available until June 17, 2025, so make your reservations as soon as possible.


    To Book Your Room, click on this tab View Your Attendee Website and you will be taken to a website where you can reserve the nights needed.

    Note:  We have a few rooms for early arrivals on Sunday, July 13 and those who need to stay an extra night on Friday, July 18, before leaving the next morning.

    View Additional Information

     

    24

     

     

    Look at the hotel information below:

    You will need to make your hotel reservation immediately because our rate will end on June 17th. 

    HOTEL:
    We have a room block for July 13-19, 2024, at the:
    Hilton Asheville Biltmore Park Hotel43 Town Square Blvd,Asheville, NC 28803USA
    phone+1 828-209-2700
    Rate: 2 Queen Beds for $159/night.
    The rate is available until June 17, 2025, so make your reservations as soon as possible.

    To Book Your Room, click on this tab View Your Attendee Website and you will be taken to a website where you can reserve the nights needed.
    Note:  We have a few rooms for early arrivals on Sunday, July 13 and those who need to stay an extra night on Friday, July 18, before leaving the next morning.
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    August 4 - 8, 2025
    August 18 - 21, 2025
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before July 27, 2025 will receive a full refund. No refund will be made for cancellations on or after July 28, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be held via Zoom.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    September 8 - 12, 2025
    September 22 - 25, 2025
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before August 31, 2025 will receive a full refund. No refund will be made for cancellations on or after September 01, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be offered via Zoom.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    October 6 - 10, 2025
    October 20 - 23, 2025
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before September 28, 2025 will receive a full refund. No refund will be made for cancellations on or after September 29, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be taught via Zoom.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    January 12 - 16, 2026
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before January 04, 2026 will receive a full refund. No refund will be made for cancellations on or after January 05, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be held at the School of Government in Chapel Hill, NC.  

    More details about hotel and parking will be posted closer to the program.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    February 2 - 6, 2026
    February 16 - 19, 2026
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before January 25, 2026 will receive a full refund. No refund will be made for cancellations on or after January 26, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be taught online via Zoom.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    April 6 - 10, 2026
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before March 29, 2026 will receive a full refund. No refund will be made for cancellations on or after March 30, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Hotel Information

    More Information Coming Soon.

     

    View Additional Information

    This course will be held at the School of Government in Chapel Hill, NC.  

    More details about hotel and parking will be posted closer to the program.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    May 4 - 8, 2026
    May 18 - 21, 2026
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before April 26, 2026 will receive a full refund. No refund will be made for cancellations on or after April 27, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be broadcast via Zoom.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Asheville, NC
    June 1 - 5, 2026
    Western Carolina University Biltmore Park Campus
    28 Schenck Pkwy
    Asheville, NC 28803
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before May 24, 2026 will receive a full refund. No refund will be made for cancellations on or after May 25, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This offering will be held at the Western Carolina Univeristy-Biltmore Park Campus.

    More hotel and location information will be posted closer to the course date.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.

Fundamental Supervisory Practices: July 2025 Agenda

Fundamental Supervisory Practices (FSP) Notebook: July 2025

  

 

The program manager will also send instructions with additional course information as we get closer to the program.

For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Susan Jensen

Program Manager, Management, Administration, and Leadership Group
919.962.0940
Assistant Professor of Public Leadership