Lead With and Through: Harnessing the Potential of Public Participation

Discount available for groups

This course will take place online via Zoom from 9:30 AM - 4:30 PM. There will be fun pre-work assignments required for this class.

 In working with the public, do you ever wonder how to move from mere participation to genuine engagement?

 If you are a local government professional or elected leader who seeks to better understand your community’s needs, concerns, and priorities, this class is for you. 

 As a government organization, public participation is an often-mandated prerequisite for certain decisions.  Within this context, it can feel like an activity which we do simply to check a box. When public participation processes fall short, we get an incomplete picture of the community, often increasing distrust or lack of confidence in government.  In the long run, less-than-optimal public participation yields less-than-optimal outcomes.  

 When public participation follows a “with-and-through” engagement mindset, rather than a “to-and-for” input mindset, we see improved communication, increased levels of trust and support for the effort, and reduced potential for needless conflict.  

 How do we shift to a with-and-through mindset and transform one-way, one-time public participation processes into multi-way, on-going community engagement?  

 In this one-day course, we will experience a with-and-through participative process, harnessing the knowledge and insights of the group.  Discussions will include: what makes a with-and-through participative process different; implications of adopting this type of approach; and imagining where, when, and how this mindset might benefit our respective communities.  

 Come prepared to engage - this will be fun and interactive as we learn with-and-through each other!


Meet Your Instructors

This course will be taught by Christy Shi Day and Dr. Sylvia Burgess. 

  • Online
    September 29
    View Cancellation Policy
    Course participants who cancel their registration on or before September 21, 2023 will receive a full refund. No refund will be made for cancellations on or after September 22, 2023, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Julia Marshall

Program Associate, Management, Administration, and Leadership Group
Teaching Assistant Professor, Center for Public Leadership and Governance