Emotional Intelligence: Leadership's Super Power

Did you know that emotional intelligence is a better predictor of workplace effectiveness than IQ is? And it's up to 5 times as important when you compare people within the same career? When you think about what behaviors characterized your most effective and least effective bosses, you probably are thinking about emotional intelligence skills such as motivating you and others, caring about you as a person, listening effectively, addressing conflict in timely and effective ways, communicating well, creating a high morale work environment, and many more. These are all emotional intelligence skills, and they can be learned.

As part of this workshop, you will complete the Emotional Quotient Inventory 2.0, receive coaching about your results, and identify simple strategies you can begin using to increase your emotional intelligence.  You will understand what emotional intelligence is and how it affects your daily work behaviors. This customized learning experience is the ticket to a stronger leadership role for you and your team.

The course is taught by Korrel Kanoy, Ph.D., and Heather Lee, Ph.D., senior partners at Developmental Associates LLC and certified trainers for the Emotional Quotient Inventory (EQ-i 2.0 and EQi 360). 

Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

Additional information

This course includes a personal Emotional Intelligence assessment (a $70 value), which will be administered before the course and then given to participants to use on-site during the training. A link will be given at least one week before the program for this completion, which should take 15-30minutes on your own time.

The School is proud to serve as a resource for North Carolina public officials during the COVID-19 pandemic. We are compiling free resources at sog.unc.edu/coronavirus to help you stay informed during this unprecedented time. To make our regular courses more accessible, we are offering a 25% discount on registration fees for programs that begin between March 23 through June 30.  The discount will be applied automatically at checkout. Those who have already registered for courses at full price will be refunded this discount.


If you are interested in individual coaching session(s) to better understand your EQi results and improve work performance, you can work directly with Korrel Kanoy. You can discuss your biggest challenges at work and develop strategies and skills to deal effectively with those situations. You will gain insight into how you react to things and how to better manage your reactions in the most difficult situations. Most sessions will be conducted via a video conference unless you are local to the Durham area. Sessions will cost $200 per hour; a package of 3 sessions would cost $175 an hour and 5 sessions $150 per hour.  If you are interested in coaching, contact Korrel at kkanoy@developmentalassociates.

There currently are no scheduled offerings of this course.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar, Registration and Client Services Group
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Jennifer Fulton

Program Associate, Leadership Group
Lydian Altman
Senior Manager of Leadership Curriculum Development