Upcoming Course Offerings
Participants in this course will learn techniques for planning, monitoring, and evaluating programs and activities. The course focuses on a variety of easy-to-apply analytic techniques and includes examples of successful analysis among local governments. Topics include the use of analysis to consider the need for additional employees, to diagnose work scheduling and routing problems, to make adjustments for the impact of inflation, to analyze patterns of demand for a service, to consider privatization options, to annualize capital costs, and to perform life-cycle costing.
There will be computer work that is taught in a session. We strongly encourage you to bring your own laptop.
Performance Measurement 101: Designing Measures in Local Government for Accountability and Results
Performance Management 201: Using Performance Data to Improve Local Government Operations