Resolving Public Disputes: Workshop II

Workshop II:  Collaboration and Tools for Handling Contentious Stakeholder Groups

This workshop is part two of a three-course sequence to improve individual negotiation skills and responses to conflict and to strengthen group facilitation, collaboration, and problem-solving abilities. This workshop examines the conditions for effective collaboration. Attendees practice meeting facilitation and apply negotiation skills to managing committees, stakeholder groups and task forces more effectively. The program includes an exercise of a simulated interagency collaboration.

There are currently no scheduled dates for the three public dispute resolution workshops. For information on offering these workshops at your choice of location to members of your jurisdiction or partnering with surrounding jurisdictions, please contact John Stephens at or 919.962.5190.

Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

Visit the LGFCU website for more information and to submit an application.

Additional information

Attendees: Officials whose functions include any of the following: program planning or policy development; stakeholder input and support; interdepartmental, intergovernmental and/or government interaction with stakeholder representatives, and coordination of activities; including city and county managers, school district superintendents and administrators, state government agency leaders, top department officials, division and section directors, local government department directors, public information officers, regional planning and intergovernmental units, council of government directors and program managers, non-profit service providers under government contract, professional engineers and licensed surveyors, leaders of neighborhood groups and civic organizations, community and court mediators, and internal facilitators seeking public dispute understanding and practice.

Prerequisites: Participation in Workshop I is helpful but not required.

There are no materials avaliable for this course at this time.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Lisa Sheffield

Programs Team Lead, Management, Administration, and Leadership Group
Associate Professor of Public Administration and Government