Resolving Public Disputes: Workshop I

Workshop I: Conflict Assessment and Negotiation Skills

This workshop is part one of a three-course sequence to improve individual negotiation skills and responses to conflict, as well as strengthening group facilitation, collaboration, and problem-solving abilities. Participants can take any of the three workshops; there are no prerequisites. The workshops will improve one-on-one and small group negotiations and conflict management through brief lectures, discussion, individual exercises, and small group role-play.

There are currently no scheduled dates for the three public dispute resolution workshops. For information on offering these workshops at your choice of location to members of your jurisdiction or partnering with surrounding jurisdictions, please contact John Stephens at or 919.962.5190.

Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

Visit the LGFCU website for more information and to submit an application.

Additional information

Attendees: Public and private sector professionals who would benefit from the skillful practice of relationship building, communication, negotiation, mediation, and facilitation techniques

There currently are no scheduled offerings of this course.
There are no materials avaliable for this course at this time.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Lisa Sheffield

Team Lead; Management, Administration, and Leadership Group
Associate Professor of Public Administration and Government