Strategic Public Leadership: Optimize Performance and Results

This is an online class. There will be about 2 hours of asynch pre-course material and the live Zoom course will go from 9am-2:30pm.

This course will equip public managers with strategic tools to improve their organizational performance. What does it mean to establish a high-performance culture? How to execute performance-enhancement strategies while upholding transparency and equity? How to synthesize the various organizational activities and tools to generate improvement?

We will learn about:

  • The assumptions and rationale of performance management
  • Establishing performance measurement routines
  • Identifying performance indicators
  • Analyzing performance information
  • Making evidence-based decisions
  • Mitigating the unintended consequences of performance management systems

We will make use of case studies and examples from NC local governments.

This course will be led by School of Government Faculty member, Obed Pasha and Rebecca Jackson from the City of Fayetteville. 

Rebecca is a forward thinking, dynamic professional with 20 years of experience in highly complex and regulated business and government settings. She enjoys a reputation for excellence in leadership as a synergist that spearheads change management processes, helping develop teams and drive organizational results. As an accomplished consultant and facilitator she excels in building consensus in diverse and complicated situations. She has been invited to share insight at numerous seminars and conferences. Loving what she does and understanding priorities are key to her success, along with an extraordinary ability to multitask- seven kids will sharpen that saw pretty quickly!!

Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

Visit the LGFCU website for more information and to submit an application.

There currently are no scheduled offerings of this course.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Julia Hermanas

Program Associate, Management and Leadership Group
Robert W. Bradshaw Jr. Distinguished Term Associate Professor of Public Management; Director, North Carolina Benchmarking Project
Albert and Gladys Hall Coates Distinguished Term Teaching Assistant Professor, Center for Public Leadership and Governance