Empathy and Ethics - Building Strong Client Relationships

On-Demand
Live date: 
Thursday, August 21, 2025 - 1:45pm
Price: 
$70.00
Description

This session explores the professional and ethical duties regarding communication, respect, and termination of representation for a lawyer representing a respondent in a juvenile matter. Topics include empathy versus sympathy, active listening, client-centered discussions, and strategies for working with clients who are experiencing challenges of their own.

Presenters 

Melanie Crenshaw, Albert and Gladys Coates Term Professor; Assistant Professor, UNC School of Government, Chapel Hill, NC

Additional Information

 

For additional information about public defense education courses and resources, visit our Public Defense Education site.  

Duration: 
1.00 hours
CLE Value:
Ethics
1 hrs
Total
1 hrs

Faculty Coordinators

individual image for Melanie Crenshaw
Teaching Assistant Professor
For questions regarding course details, please contact the program manager.

Faculty Coordinators

individual image for Monica Yelverton
919.966.4227
Associate Director of Programs and Services, Public Defense Education
For questions regarding course content, please contact the faculty coordinator.

Faculty Coordinators

individual image for Melanie Crenshaw
Teaching Assistant Professor
For questions regarding registration, resetting passwords, or login issues, please contact Registration at registration@sog.unc.edu or 919-966-4414.
Topics - Courts and Judicial Administration