Measuring the Performance of Emergency Homeless Shelters

Saturday, September 1, 2001

In homeless shelters as in local government, feedback on performance is crucial to sound management and better services. But shelters must individualize their services for an often transient population. This article offers a practical approach to measuring performance in a setting in which time and resources are limited.

Citation: 
Flory, Ingrid K. "Measuring the Performance of Emergency Homeless Shelters." Popular Government 67, no. 1 (Fall 2001): 2-10.
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