Unpacking the Potential Risks of Generative AI Chatbots on Local Government Websites

Published for Coates' Canons on May 01, 2024.

Local governments are beginning to experiment with using generative artificial intelligence (AI) to communicate directly with members of the public. Generative AI powered chatbots (or “AI-enhanced search” functions) are starting to pop up on local government websites across the country. … Read more

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Topics - Local and State Government