Effective Supervisory Management Program

After more than 30 successful years of training new supervisors in our Effective Supervisory Managment Program we have reviewed the curriculum and upgraded the content to reflect the knowledge and skills most needed by today's local government supervisors.  



The new Fundamental Supervisory Practices (FSP) course can be found HERE.

 FREQUENTLY ASKED QUESTIONS about the new program.


Supervisors in local government today face unique and complex challenges when working with others and serving their communities. This program provides newly promoted and veteran local government supervisors and front-line managers with the opportunity to better understand and practice basic supervision skills.

 You will have the opportunity to:

  • Understand your management style and make it more effective
  • Gain an overview of management and supervisory roles and issues
  • Diagnose problems and analyze difficult interpersonal situations
  • Build teamwork and lead problem-solving efforts
  • Address conflict and strengthen relationships with employees and coworkers
  • Improve listening, communication, and coaching skills
  • Appreciate what it means to work in the public sector and make a contribution to the community


Scholarship Information

Local Government Federal Credit Union

The Local Government Federal Credit Union offers scholarships to local government employees to apply towards tuition for conferences, classes, and seminars offered by the School of Government. There are five deadlines to submit applications: March 1, June 1, July 1, September 1 and December 1.

Visit the LGFCU website for more information and to submit an application.


Participants will pay their own travel expenses. 




Additional information

Scholarships are also available through the Local Government Federal Credit Union.  LGFCU scholarship deadlines are April 1 and August 1.

Participants will pay their own travel expenses.

CEU30.00 hrs
CPE30.00 hrs
There currently are no scheduled offerings of this course.

ESMP Participants:  Please download and print the following materials to bring with you to class.  Additional materials will be provided in course folders upon your arrival.

Please note that documents are formatted for DOUBLE-SIDED printing.



ADVANCE READING MATERIAL  (please read and print these articles before the class as they will be referenced during the program)

The following contain materials NOT provided in class; please print if you wish to have these for reference in class:

DAY ONE  (PowerPoint Slides)

DAY TWO  (PowerPoint Slides)

DAY THREE  (Session Description; Additional materials provided in class)

DAY FOUR  (PowerPoint Slides and Handouts)

DAY FIVE  (Session Description; Additional materials provided in class)

The following is a list of Addtional Resources:



For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Susan Jensen

Program Manager, Management, Administration, and Leadership Group
Professor of the Practice in Public Leadership and Organizational Development; Director, Center for Public Leadership and Governance