Fundamental Supervisory Practices

In support of local governments facing financial shortfalls, the Center for Public Leadership and Governance is offering 25% off the registration fee for this class. The discount will automatically be applied at checkout. 

Being a supervisor in local government today is more challenging than ever. The Fundamental Supervisory Practices course is designed to provide newly promoted or first-time supervisors with critical knowledge and skills needed to be an effective supervisor.  This highly interactive program includes the True TILT Personality Profile to help participants understand their character strengths and opportunities for development and uses a “learning partner” model and daily development plan to enable greater integration of the program experience. 

Participants will be highly engaged with each other and the instructors in both large and small group sessions and have opportunities to practice skills learned in class.  The on-line content will be delivered in nine 3-hour time blocks, with a one-week break between Day 5 and Day 6 to allow participants time to focus on other work and apply learnings in-between training sessions.   Participants should plan on spending an additional 15 minutes per day outside of class on pre-class assignments or readings. 

At the conclusion of the course, participants will know:

  • more about themselves and their management style, and how that impacts their effectiveness.
  • the role, duties and skills needed to be an effective supervisor in the public sector.
  • the critical employment laws that impact the workplace and how to create a safe, professional and harassment free workplace.
  • how to work effectively in a diverse multi-generational workforce, and how to create an inclusive environment where all can prosper.
  • techniques and strategies to improve communication, deliver difficult performance feedback and engage in productive coaching conversations with direct reports.

 FREQUENTLY ASKED QUESTIONS

Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)
CEU30.00 hrs
CPE30.00 hrs
  • Zoom, NC
    August 10 - 14, 2020
    August 24 - 27, 2020
    Offered online
    via Zoom
    Zoom, NC 27599-3330
    View Scholarship Information

    Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before August 02, 2020 will receive a full refund. No refund will be made for cancellations on or after August 03, 2020, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This online program will run from 9:00AM until 12:00PM each day.

     

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    In support of local governments facing financial shortfalls, the Center for Public Leadership and Governance is offering 25% off the registration fee for this class. The discount will automatically be applied at checkout.

    $1,600.00
    If you are a returning customer, please note that we have a new course registration system that we hope will be easier for you to use. If you encounter any registration issues, please explore our list of frequently asked questions or contact us at registration@sog.unc.edu or 919.966.4414.
  • Zoom, NC
    September 14 - 18, 2020
    September 28 - October 1, 2020
    Offered online
    via Zoom
    Zoom, NC 27599-3330
    View Scholarship Information

    Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before September 06, 2020 will receive a full refund. No refund will be made for cancellations on or after September 07, 2020, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This online program will run from 1:00PM until 4:00PM each day.

    24
    $1,600.00
    If you are a returning customer, please note that we have a new course registration system that we hope will be easier for you to use. If you encounter any registration issues, please explore our list of frequently asked questions or contact us at registration@sog.unc.edu or 919.966.4414.

Readings for Fundamental Supervisory Practices-Online Version

The following contain materials for class; please print if you wish to have these for reference during class.

ONLINE DAY ONE

ONLINE DAY TWO

ONLINE DAY THREE

ONLINE DAY FOUR

ONLINE DAY FIVE

ONLINE DAY SIX

ONLINE DAY SEVEN

ONLINE DAY EIGHT

ONLINE DAY NINE


For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar, Registration and Client Services Group
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Susan Jensen

Program Manager, Local and State Government Group
919.962.0940
Margaret Carlson
Professor of the Practice in Public Leadership and Organizational Development and Director, Center for Public Leadership and Governance