Fundamental Supervisory Practices

Being a supervisor in local government today is more challenging than ever. Fundamental Supervisory Practices provides newly promoted or first-time supervisors with the critical knowledge and skills needed to be effective supervisors. This highly interactive program includes the True TILT Personality Profile to help participants understand their character strengths and opportunities for development. It uses a “learning partner” model and daily development plan to enable greater integration of the program experience.

The School offers in-person and virtual sessions of this course, allowing participants to choose a session that meets their needs. Participants in both formats will engage with each other and the instructors in large and small group sessions and have opportunities to practice skills learned in class. In-person offerings take place at the School of Government over 4.5 consecutive days. Online content for virtual offerings will be delivered in nine three-hour time blocks, with a one-week break between days 5 and 6 to allow participants time to focus on other work and apply learnings between training sessions. Participants should plan on spending an additional 15 minutes per day outside of class on pre-class assignments or readings.

At the conclusion of the course, participants will know:

  • More about themselves, their management style, and how that impacts their effectiveness.
  • The role, duties, and skills needed to be an effective supervisor in the public sector.
  • The critical employment laws that impact the workplace and how to create a safe, professional, and harassment-free workplace.
  • How to work effectively in a diverse, multi-generational workforce and create an inclusive environment where all can prosper.
  • Techniques and strategies to improve communication, deliver difficult performance feedback, and engage in productive coaching conversations with direct reports.

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)
CEU27.00 hrs
  • Online
    October 6 - 10, 2025
    October 20 - 23, 2025
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before September 28, 2025 will receive a full refund. No refund will be made for cancellations on or after September 29, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be taught via Zoom.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    November 3 - 7, 2025
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before October 26, 2025 will receive a full refund. No refund will be made for cancellations on or after October 27, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information
    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    January 12 - 16, 2026
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before January 04, 2026 will receive a full refund. No refund will be made for cancellations on or after January 05, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be held at the School of Government in Chapel Hill, NC.  

    More details about hotel and parking will be posted closer to the program.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    February 9 - 13, 2026
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before February 01, 2026 will receive a full refund. No refund will be made for cancellations on or after February 02, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    We have moved this pogram to a Live offering at the School of Government.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    April 6 - 10, 2026
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before March 29, 2026 will receive a full refund. No refund will be made for cancellations on or after March 30, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Hotel Information

    More Information Coming Soon.

     

    View Additional Information

    This course will be held at the School of Government in Chapel Hill, NC.  

    More details about hotel and parking will be posted closer to the program.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    May 4 - 8, 2026
    May 18 - 21, 2026
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before April 26, 2026 will receive a full refund. No refund will be made for cancellations on or after April 27, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be broadcast via Zoom.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Asheville, NC
    June 1 - 5, 2026
    Western Carolina University Biltmore Park Campus
    28 Schenck Pkwy
    Asheville, NC 28803
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before May 24, 2026 will receive a full refund. No refund will be made for cancellations on or after May 25, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This offering will be held at the Western Carolina Univeristy-Biltmore Park Campus.

    More hotel and location information will be posted closer to the course date.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.

Full Agenda Fundamental Supervisory Practices: September 2025 

Fundamental Supervisory Practices (FSP) Notebook: September 2025

The program manager will also send instructions with additional course information as we get closer to the program.

For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Susan Jensen

Program Manager, Management, Administration, and Leadership Group
919.962.0940
Assistant Professor of Public Leadership