Fundamental Supervisory Practices

Speaker Eleanor Green points to flip chart as she speaks in front of class.jpg

The School offers in-person and virtual sessions of this course, allowing participants to choose a session that meets their needs. Participants in both formats will engage with each other and the instructors in large and small group sessions and have opportunities to practice skills learned in class. In-person offerings take place at the School of Government over 4.5 consecutive days. Online content for virtual offerings will be delivered in nine three-hour time blocks, with a one-week break between days 5 and 6 to allow participants time to focus on other work and apply learnings between training sessions. Participants should plan on spending an additional 15 minutes per day outside of class on pre-class assignments or readings.

At the conclusion of the course, participants will know:

  • More about themselves, their management style, and how that impacts their effectiveness.
  • The role, duties, and skills needed to be an effective supervisor in the public sector.
  • The critical employment laws that impact the workplace and how to create a safe, professional, and harassment-free workplace.
  • How to work effectively in a diverse, multi-generational workforce and create an inclusive environment where all can prosper.
  • Techniques and strategies to improve communication, deliver difficult performance feedback, and engage in productive coaching conversations with direct reports.

 

SCHEDULE: Program days run approximately 8:30am - 4pm in-person and 8:30am - 12pm online. 

Fundamental Supervisory Practices: May 2026 Agenda 


REQUIREMENTS:


Attendance: 
There is some pre-work required for attendees. Your program manager will share more details about materials and pre-work.

Pre-requisites: Newly promoted or first-time supervisors.

INSTRUCTORS: Instructors vary per session. More information will be provided on CANVAS. 

Additional information

 

SCHOLARSHIP INFORMATION: 

The School of Government is grateful to offer a number ofscholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations.  

Learn more about the range of these opportunities on our Scholarship and Discount Opportunities page.  

HOTEL INFORMATION:

Hotel information varies per session. Please see the registration page or CANVAS for specific details. Chapel Hill area hotels can be found on the School’s list of recommended area hotels

PARKING INFORMATION: 

Parking details will be provided to you the week prior to the program.  Additional directions and parking information for sessions in Chapel Hill can be found on our Visitor Information page 

MATERIALS: 

Beginning in June 2026, program materials will be available in CANVAS as they are received from instructors. Instructions for accessing or creating a log-in to CANVAS can be found on the program materials site.  

CANCELLATION POLICY:

Course participants who cancel their registration more than 7 calendar days before the course start date will receive a full refund. Otherwise, participants will receive a transferrable credit to be used within 12 months. More information can be found in the full cancellation and refund policy 

  • Asheville, NC
    June 1 - 5, 2026
    Western Carolina University Biltmore Park Campus
    28 Schenck Pkwy
    Asheville, NC 28803
    View Cancellation Policy
    Course participants who cancel their registration on or before May 24, 2026 will receive a full refund. No refund will be made for cancellations on or after May 25, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This offering will be held at the Western Carolina Univeristy-Biltmore Park Campus.

    More hotel and location information will be posted closer to the course date.

    24
    $1,750.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Asheville, NC
    July 13 - 17, 2026
    Western Carolina University
    28 Schenck Pkwy
    Biltmore Park Campus
    Asheville, NC 28803
    View Cancellation Policy
    Course participants who cancel their registration on or before July 05, 2026 will receive a full refund. No refund will be made for cancellations on or after July 06, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Hotel Information

    Hilton at Biltmore Park (This is the closest to our venue. Let them know you're coming for a local government program at WCU and ask for a state rate.)

    Other suggestions will be posted in CANVAS (see materials instructions).

    View Additional Information

    This offering will be held at WCU Biltmore Campus

    $1,760.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    September 14 - 18, 2026
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Cancellation Policy
    Course participants who cancel their registration on or before September 06, 2026 will receive a full refund. No refund will be made for cancellations on or after September 07, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be held at the School of Government in Room 2402, from 8:30 AM to 4:00PM Monday through Thursday, and 8:30AM to 12:00PM on Friday.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    October 5 - 9, 2026
    October 19 - 22, 2026
    View Cancellation Policy
    Course participants who cancel their registration on or before September 27, 2026 will receive a full refund. No refund will be made for cancellations on or after September 28, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be held on Zoom.  The program will run from 9:00AM to 12:00PM each morning.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    November 2 - 6, 2026
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Cancellation Policy
    Course participants who cancel their registration on or before October 25, 2026 will receive a full refund. No refund will be made for cancellations on or after October 26, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This program will be held in Room 2401 and will run from 8:30AM to 4:00PM, Monday through Thursday, and 8:30AM to 12:00PM on Friday.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    January 11 - 15, 2027
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Cancellation Policy
    Course participants who cancel their registration on or before January 03, 2027 will receive a full refund. No refund will be made for cancellations on or after January 04, 2027, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This program will be held in Room 2401 and will run from 8:30AM to 4:00PM, Monday through Thursday, and 8:30AM to 12:00PM on Friday.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Online
    February 1 - 5, 2027
    February 15 - 18, 2027
    View Cancellation Policy
    Course participants who cancel their registration on or before January 24, 2027 will receive a full refund. No refund will be made for cancellations on or after January 25, 2027, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This program will be held on Zoom and will run from 9:00AM to 12:00PM each day.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    April 5 - 9, 2027
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Cancellation Policy
    Course participants who cancel their registration on or before March 28, 2027 will receive a full refund. No refund will be made for cancellations on or after March 29, 2027, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be held at the School of Government in Room 2402, from 8:30AM to 4:00PM, Monday through Thursday, and 8:30AM to 12:00PM on Friday.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    May 3 - 7, 2027
    UNC School of Government
    400 South Rd., Knapp-Sanders Bldg
    Chapel Hill, NC 27599-3330
    View Cancellation Policy
    Course participants who cancel their registration on or before April 25, 2027 will receive a full refund. No refund will be made for cancellations on or after April 26, 2027, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This course will be held at the School of Government in Room 2402 from 8:30AM to 4:00PM, Monday through Thursday, and 8:30AM to 12:00PM on Friday.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Asheville, NC
    June 7 - 11, 2027
    Western Carolina University Biltmore Park Campus
    28 Schenck Pkwy
    Asheville, NC 28803
    View Cancellation Policy
    Course participants who cancel their registration on or before May 30, 2027 will receive a full refund. No refund will be made for cancellations on or after May 31, 2027, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    This program will be held at the Western Carolina University Biltmore Park Campus, from 8:30AM to 4:00PM, Monday through Thursday, and 8:30AM to 12:00PM.

    26
    $1,850.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.

MATERIALS:

Fundamental Supervisory Practices: May 2026 Agenda 

Fundamental Supervisory Practices: June 2026 Agenda

 

Beginning in June 2026, program materials will be available in CANVAS as they are received from instructors. Instructions for accessing or creating a log-in to CANVAS can be found on the program materials site.  

For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Alycia Inserra

Program Manager
919.843.6518
Assistant Professor of Public Leadership