Managing Conflict Effectively for Government Professionals

Discount Available for Groups

Navigating difficult conversations is a core leadership skill. Healthy conflict gives us an opportunity to express our ideas and learn more about others’ perspectives so we can come up with solutions that last. Working through conflict can make us stronger, more resilient, and more accepting.   This one-day course will help you find the opportunities for personal and professional growth presented by conflict.

We’ve all taken workshops that give you basic communication techniques—but they can be difficult to implement in the heat of the moment. This course focuses on real-time practice and application, with feedback and coaching. You won’t just leave with a list of ideas to try later--you’ll walk away already using skills that will effect positive changes in your workplace and community. 

*NOTE: There will be a pre-course assignment sent out to participants prior to the class.  Completion of this assignment is important for you to get the full benefit from the class, and you will use it for several activities during the day.    

The Local Government Federal Credit Union offers scholarships to local government employees to apply towards tuition for conferences, classes, and seminars offered by the School of Government. There are five deadlines to submit applications: March 1, June 1, September 1 and December 1.
  • Chapel Hill, NC
    September 6
    Knapp Sanders Building
    400 South Road
    Chapel Hill, NC 27599
    View Scholarship Information
    The Local Government Federal Credit Union offers scholarships to local government employees to apply towards tuition for conferences, classes, and seminars offered by the School of Government. There are five deadlines to submit applications: March 1, June 1, September 1 and December 1.
    View Cancellation Policy
    Course participants who cancel their registration on or before August 29, 2019 will receive a full refund. No refund will be made for cancellations on or after August 30, 2019, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Hotel Information

    A block of rooms has been set up at the newly renovated Holiday Inn Express Chapel Hill with a rate of $82. The rate includes a full deluxe hot breakfast and Wi-Fi. To reserve a room online please click the link Managing Conflict Effectively for Government Professionals To reserve a room by phone call the hotel at 919-489-7555 and provide the name "Managing Conflict Effectively for Government Professionals". To receive the discounted rate reservations must be made no later than August 22, 2019.

     

    $485.00
    If you are a returning customer, please note that we have a new course registration system that we hope will be easier for you to use. If you encounter any registration issues, please explore our list of frequently asked questions or contact us at registration@sog.unc.edu or 919.966.4414.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar, Registration and Client Services Group
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Jessica Khan

Program Management Associate, Leadership Group
919.966.4246
Margaret Carlson
Professor of the Practice in Public Leadership and Organizational Development and Director, Center for Public Leadership and Governance
Lydian Altman
Senior Manager of Leadership Curriculum Development