Navigate Difficult Conversations

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This course will be held in-person at UNC School of Government, Knapp-Sanders Building from 9:00 a.m. to 4:00 p.m.

Navigating difficult conversations is a core leadership skill. Healthy conflict gives us an opportunity to express our ideas and learn more about others’ perspectives so we can come up with solutions that last. Working through conflict can make us stronger, more resilient, and more accepting. This one-day course will help you find the opportunities for personal and professional growth presented by conflict.

We’ve all taken workshops that give you basic communication techniques—but they can be difficult to implement in the heat of the moment. This course focuses on real-time practice and application, with feedback and coaching. You won’t just leave with a list of ideas to try later--you’ll walk away already using skills that will effect positive changes in your workplace and community.

Scholarship Information

Civic Foundation Scholarship

Members of Civic Federal Credit Union (Civic) are eligible to apply for a scholarship towards registration fees for programs offered by the School of Government. There are four deadlines to submit applications:

March 1: for programs starting between April 1 and June 30
June 1: for programs starting between July 1 and September 30
September 1: for programs starting between October 1 and December 31
December 1: for programs starting between January 1 and March 31

Visit the Civic Foundation for more information and to submit an application

There currently are no scheduled offerings of this course.

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