Navigate Difficult Conversations
September 4, 2026 | 9am-4pm | Chapel Hill | Registration Fee: $495
Registration will close on September 1, 2026
April 16, 2027 | 9am -4pm | Chapel Hill | Registration Fee: $495
Registration will close on April 13, 2027
Navigating difficult conversations is a core leadership skill. Healthy conflict gives us an opportunity to express our ideas and learn more about others’ perspectives so we can come up with solutions that last. Working through conflict can make us stronger, more resilient, and more accepting. This one-day course will help you find the opportunities for personal and professional growth presented by conflict.
We’ve all taken workshops that give you basic communication techniques—but they can be difficult to implement in the heat of the moment. This course focuses on real-time practice and application, with feedback and coaching. You won’t just leave with a list of ideas to try later--you’ll walk away already using skills that will effect positive changes in your workplace and community.
SCHEDULE: 2026 and 2027 agendas soon to be available.
REQUIREMENTS:
Attendance: There are no specific attendance requirements for this program. Please contact Registration & Client Services if you cannot attend to cancel your registration. Our cancellation policy is linked below.
Pre-requisites: There are no pre-requisites to register for this program.
Additional information
SCHOLARSHIP and DISCOUNT INFORMATION:
The School of Government is grateful to offer a number of scholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations. Learn more about the range of these opportunities on our Scholarship and Discount Opportunities page.
HOTEL INFORMATION:
Please see the School’s list of recommended area hotels.
PARKING INFORMATION:
Parking details will be provided to you the week prior to the program. Additional directions and parking information can be found on our Visitor Information page.
MATERIALS:
Program materials will be available under the “Materials” tab above. Materials are posted as they are received by instructors.
CANCELLATION POLICY:
Course participants who cancel their registration more than 7 calendar days before the course start date will receive a full refund. Otherwise, participants will receive a transferrable credit to be used within 12 months. More information can be found in the full cancellation and refund policy.
