Navigating Challenging Issues through Community Engagement

This course will take place in person at Piedmont Triad Regional Council in Kernersville, NC.

This course is open to both professional and elected officials.


Local government leaders face challenging situations where they benefit from hearing from a wide range of perspectives.  Intense emotions arising from such situations can serve as obstacles, hindering the ability to engage effectively. During this interactive workshop, participants will explore tools for identifying and involving diverse perspectives, equipping leaders with the essential skills to navigate complex and challenging issues.


This workshop addresses:

  • Tools for better understanding community dynamics
  • Designing for broad-based participation
  • Tools for facilitating civil, inclusive, and productive dialogue


LELA Level:  This is a 301 Level course in the Local Elected Leaders Academy. Elected officials who attend this class will earn 6 credits towards the Mentor recognition certificate.  

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

The North Carolina Association of County Commissioners provides cost offsets for county elected officials to attend LELA courses. For information on this discount please click the link below.

There currently are no scheduled offerings of this course.
There are no materials avaliable for this course at this time.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Jennifer Fulton

Program Manager, Management, Administration, and Leadership Group
Professor of Public Administration and Government; Director of Strategy, Programming, and Research, Center for Public Leadership and Governance
Associate Professor of Public Administration and Government
Robert W. Bradshaw Jr. Distinguished Term Assistant Professor of Public Administration and Government
Professor of Public Administration and Government; Director, Leading for Results Program