Utilities Billing and Collections Administration

About

As the largest
university-based local
government training,
advisory, and research
organization in the United
States, the School of
Government serves more
than 12,000 public officials
each year.

Browse by Role

The School provides
content and resources for a
wide array of local
government and judicial
officials in North Carolina.

Select your role to explore
all related content.

Browse by Topic

The School provides content
and resources on a wide array
of topics in local government
and judicial administration in
North Carolina.

Select a topic to explore all
related content.

Courses

The School of Government
offers up to 200 courses,
workshops, webinars, and
professional conferences
each year.

Publications

The School of Government
publishes essential books,
manuals, reports, articles,
bulletins, and other print and
online content related to state
and local government.

Blogs

Faculty write for a number
of School of Government
blogs providing timely
updates on emerging issues.

Resources

The School of Government
offers information and
services related to a wide
range of topics relevant to
government and judicial
officials—in-person and on a
variety of platforms.

Blog Posts

Timely updates on emerging issues

Centers and Services

Specialized training/research hubs and consulting services

Frequently Asked Questions

Aggregated answers to common questions on a variety of topics

Knapp Library

Print and online materials and research expertise

Legal Summaries

Brief descriptions of legal cases, bills, or legislative activity

Listservs

Information exchanges for peers and faculty experts

Microsites

In-depth or aggregated content for local government and judicial officials

Tools and Apps

Online and mobile tools for employees on-the-go

Master of Public
Administration Program

The Carolina MPA program
prepares public service leaders. The program is offered in two formats: on-campus and online.

For more information, see the Carolina MPA viewbook.

Giving

The School of Government depends on private and public support for fulfilling its mission. Your gift will make a lasting impact on the quality of government and civic participation in North Carolina.

Utilities Billing and Collections Administration

Chapel Hill, NC
- Click here to sign up to receive a notification when registration becomes available for this offering
Notify Me When Registration Is Available
Use the form below to receive a notification when the course offering June 9th in Chapel Hill, NC has registration available.
E-mail Address
Enter an email address to receive a notification by email.

Text Message Number
Enter a phone number to receive a notification by text.

Allow the School of Government to save your information?

The School of Government will keep your information in order to contact you about courses you may be interested in. We will never give or sell your information to an outside source.

June 9, 2020

This course provides an overview of the authority and requirements for establishing customer accounts and billing and collecting public enterprise utility fees. The focus will be on water, sewer, and solid waste enterprises. Participants will engage in a series of interactive exercises to apply general concepts to common scenarios that arise in utility billing and collections. The course is intended for finance officers, clerks, managers, attorneys, utility managers, and utility billing clerks of all experience levels. The workshop will begin at 9:30am and end at 4:30pm. A box lunch will be served.

Additional information

The course is recommended for finance officers, utility managers, and other finance professionals. Level of Knowledge: Introductory to Intermediate, no prerequisites. Faculty for the course will be composed of staff of the School of Government. The teaching methods comprise lectures, class discussions, case studies and referral to actual experiences. For budgeting purposes, the 2019 fee was $185, and you'll find the 2019 agenda under the materials tab. (Times and prices are subject to change from year to year).

Hotel: Click here for a listing of area hotels.

CPE

6.00 hrs