Utilities Billing and Collections Administration
- Chapel Hill, NCThis course is also available online.June 2 - 3, 2026
June 2-3, 2026 | 9:00 am - 3:00 pm | Chapel Hill or Online | Registration Fee: $295
Registration will close one week before the program.
Gain an overview of the authority and requirements for establishing customer accounts, billing, and collecting public enterprise utility fees, focusing on water, sewer, and solid waste enterprises. Participants engage in interactive exercises applying general concepts to everyday utility billing and collections scenarios. Participants are finance officers, clerks, managers, attorneys, utility managers, and utility billing clerks of all experience levels in North Carolina.
*This course has been identified by faculty as being potentially relevant for Continuing Professional Education credit in accordance with requirements of the NC State Board of CPA Examiners. However, it is the responsibility of the individual to determine which sessions they will ultimately claim. As this course has not been pre-approved with the State Board, the School of Government does not guarantee that the State Board will accept the credit hours.
- Chapel Hill, NCThis course is also available online.June 2 - 3, 2026UNC School of Government
400 South Rd
Chapel Hill, NCView Cancellation PolicyCourse participants who cancel their registration on or before May 25, 2026 will receive a full refund. No refund will be made for cancellations on or after May 26, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.$295.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
The School of Government is grateful to offer a number of scholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations. Learn more about the range of these opportunities on our Scholarship Discount Opportunities page.
All course materials and logistical information are available in Canvas, our learning management system. If you are new to Canvas, please follow these step-by-step instructions for setting up your account. If you have already created a Canvas account for this or another School of Government course, you may log in through the School of Government’s Canvas login page.
Registrants will receive a copy of Guide to Billing and Collecting Public Enterprise Utility Fees for Water, Wastewater, and Solid Waste Services, by Kara Millonzi.
Clare Kilmartin
