Utilities Billing and Collections Administration

This course provides an overview of the authority and requirements for establishing customer accounts and billing and collecting public enterprise utility fees. The focus will be on water, sewer, and solid waste enterprises. Participants will engage in a series of interactive exercises to apply general concepts to common scenarios that arise in utility billing and collections. The course is intended for finance officers, clerks, managers, attorneys, utility managers, and utility billing clerks of all experience levels in North Carolina.

We are excited to hold this event on June 1st in-person in Chapel Hill, NC and are also holding the course live over Zoom.

 

NOTE: The final date for changing the format in which you take the course is 5/11. After that date, publications will be shipped based on the indicated format.

Additional information

Level of Knowledge: Introductory to Intermediate, no prerequisites. Faculty for the course will be composed of staff of the School of Government. The teaching methods comprise lectures, class discussions, case studies and referral to actual experiences. 

Hotel: Click here for a listing of area hotels.

CPE7.00 hrs
  • Chapel Hill, NC
    This course is also available online.
    June 1
    UNC School of Government
    400 South Road
    Chapel Hill, NC 27514
    View Cancellation Policy
    Course participants who cancel their registration on or before May 24, 2022 will receive a full refund. No refund will be made for cancellations on or after May 25, 2022, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information

    The final date for changing the format in which you take the course is 5/11. After that date, publications will be shipped based on the indicated format.

    75
    $195.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Sarah Cline

Program Associate, Law and Finance Group
Robert W. Bradshaw Jr. Distinguished Professor of Public Law and Government