Utilities Billing and Collections Administration

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Utilities Billing and Collections Administration

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This course provides an overview of the authority and requirements for establishing customer accounts and billing and collecting public enterprise utility fees. The focus will be on water, sewer, and solid waste enterprises. Participants will engage in a series of interactive exercises to apply general concepts to common scenarios that arise in utility billing and collections. The course is intended for finance officers, clerks, managers, attorneys, utility managers, and utility billing clerks of all experience levels. The workshop will begin at 10:00am and end at 4:00pm. A box lunch will be served.

Additional information

The course is recommended for finance officers, utility managers, and other finance professionals. Level of Knowledge: Introductory to Intermediate, no prerequisites. Faculty for the course will be composed of staff of the School of Government. The teaching methods comprise lectures, class discussions, case studies and referral to actual experiences.

CPE

3.00 hrs

There currently are no scheduled offerings of this course.

Additional Files

Chapel Hill Area Hotels (pdf, 64 KB)

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