County and Municipal Government in North Carolina, Second Edition, 2014 (E-book)

Local Government Information Technology

Chapter number: 15
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County and Municipal Government in North Carolina

Overview of Trends / 246

Chief Information Officers and Professional Staff / 246
Enterprise IT Investments and Performance Metrics / 248
Performance Measurement and Management / 249
Enterprise Approaches to IT Investments / 249
Traditional Business Case Metrics / 250
Additional Value-Based Performance Metrics / 250
Social Media Usage in Government: The
New E-Government Frontier / 252
Conclusion / 253
Additional Resources / 254
About the Author / 254

Public Officials - Local and State Government Roles