Advanced Supervisory Practices

 Are you a supervisor who is struggling to get your team to:

  • Come together and work cooperatively to reach shared goals?
  • Communicate clearly with each other and feel invested in the team?
  • Appreciate differences among team members and leverage those differences to solve problems and create more positive outcomes?

 

This course is for experienced public sector supervisors who are ready to take their skills, and their teams, to the next level.  

Building on the Fundamental Supervisory Practices (FSP) course, the Advanced course reinforces key skills for successful one-on-one supervisory interactions and explores how to use these and other emotional intelligence skills in a team setting. Participants will enhance their skills in building effective relationships and leading high performing teams.  The course builds on TILT knowledge, which was first learned in FSP, and teaches participants how to use TILT with teams.  The course also offers participants the opportunity to assess and develop their emotional intelligence via the EQi assessment tool. Emotional intelligence skills are critical to effectively resolving conflict, solving problems, and building resilience in yourself and your teams. 

Assessments: Participants will take the EQ-i 2.0® assessment as part of this course. The TILT 365® assessment is also a part of this course. If you have not taken TILT, you will need to complete a TILT assessment and TILT video review prior to the first day of class.

 

What You’ll Learn

  • A greater understanding of your own emotional intelligence strengths and development opportunities and skills to build emotional intelligence
  • How to expand from using skills in a one-on-one situation to using these skills to manage team performance
  • A model for problem-solving and a group problem-solving process
  • Skills for managing conflict among individuals and teams
  • A model for assessing team performance and skills to manage team

 

Who Should Attend: People who have attended Fundamental Supervisory Practices (or an equivalent course) and have had the opportunity to apply these practices for 1-2 years in their work. 

 

Pre-Requisite: At least 2 years in a supervisor role and completion of one of the following leadership courses through the School of Government: Fundamental Supervisory Practices, August 2020-present; Effective Supervisory Management Program offered through February 2020; Leading for Results: LGFCU Fellows; or a similar training through another education provider.*

*Although we strongly encourage taking Fundamental Supervisory Practice before the Advanced course, the pre-requiste can be waived if you have 10+ years of supervisory experience. 

 

HERE is the agenda for the course. 

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)
  • Chapel Hill, NC
    March 3 - 6, 2025
    UNC School of Government
    Knapp-Sanders Building
    400 South Rd
    Chapel Hill, NC 27599
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before February 23, 2025 will receive a full refund. No refund will be made for cancellations on or after February 24, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information
    Must apply

    Completion of one of the following leadership courses is required to attend this course: Fundamental Supervisory Practices, offered through the School of Government from August 2020-present, Effective Supervisory Management Program, offered through the School of Government through February 2020, Leading for Results: LGFCU Fellows, or a similar training through another education provider. This requirement can be waived if you have 10+ years of supervisory experience. 

    The TILT assessment is required to be completed prior to attending this course. If you attended Fundamental Supervisory Practices, you have already completed this assessment. If you attended another similar training, and if you have not completed the TILT assessment through another training, you will be provided information on accessing and completing this assessment and an associated pre-course module. An additional fee of $40 will be included with your registration fee.

    $1,600.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
  • Chapel Hill, NC
    June 23 - 26, 2025
    UNC School of Government
    Knapp-Sanders Building
    400 South Rd
    Chapel Hill, NC 27599
    View Scholarship Information

    Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before June 15, 2025 will receive a full refund. No refund will be made for cancellations on or after June 16, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.
    View Additional Information
    Must apply

    Completion of one of the following leadership courses is required to attend this course: Fundamental Supervisory Practices, offered through the School of Government from August 2020-present, Effective Supervisory Management Program, offered through the School of Government through February 2020, Leading for Results: LGFCU Fellows, or a similar training through another education provider. This requirement can be waived if you have 10+ years of supervisory experience. 

    The TILT assessment is required to be completed prior to attending this course. If you attended Fundamental Supervisory Practices, you have already completed this assessment. If you attended another similar training, and if you have not completed the TILT assessment through another training, you will be provided information on accessing and completing this assessment and an associated pre-course module. An additional fee of $40 will be included with your registration fee.

    $1,600.00
    Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.

Scholarships available: Apply by September 1, 2023 for a Civic Local Foundation Scholarship

Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Jennifer Fulton

Program Manager, Management, Administration, and Leadership Group
919.962.3609
Adjunct Instructor, Center for Public Leadership and Governance
Assistant Professor of Public Leadership