Advanced Supervisory Practices
June 21 - 24, 2027 | 9am - 4pm | Chapel Hill | Registration Fee: TBA
Are you a supervisor who is struggling to get your team to:
- Come together and work cooperatively to reach shared goals?
- Communicate clearly with each other and feel invested in the team?
- Appreciate differences among team members and leverage those differences to solve problems and create more positive outcomes?
This course is for experienced public sector supervisors who are ready to take their skills, and their teams, to the next level.
Building on the Fundamental Supervisory Practices (FSP) course, the Advanced course reinforces key skills for successful one-on-one supervisory interactions and explores how to use these and other emotional intelligence skills in a team setting. Participants will enhance their skills in building effective relationships and leading high performing teams. The course builds on TILT knowledge, which was first learned in FSP, and teaches participants how to use TILT with teams. The course also offers participants the opportunity to assess and develop their emotional intelligence via the EQi assessment tool. Emotional intelligence skills are critical to effectively resolving conflict, solving problems, and building resilience in yourself and your teams.
What You’ll Learn
- A greater understanding of your own emotional intelligence strengths and development opportunities and skills to build emotional intelligence
- How to expand from using skills in a one-on-one situation to using these skills to manage team performance
- A model for problem-solving and a group problem-solving process
- Skills for managing conflict among individuals and teams
- A model for assessing team performance and skills to manage team
SCHEDULE:
The 2027 agenda is still to be announced, you can view theJune 2026 Agenda here for reference.
Who Should Attend: People who have attended Fundamental Supervisory Practices (or an equivalent course) and have had the opportunity to apply these practices for 1-2 years in their work.
CERTIFICATION AND CONTINUING EDUCATION INFORMATION:
Continuing Education Credits: Applicable credits are listed below.
For more information on certifications or continuing education credits, please see the Continuing Professional Education page.
REQUIREMENTS:
Attendance: Full participation is required to receive credit.
Pre-requisite: At least 2 years in a supervisor role and completion of one of the following leadership courses through the School of Government: Fundamental Supervisory Practices; Leading for Results: Civic Fellows; or a similar training through another education provider.*
*Although we strongly encourage taking Fundamental Supervisory Practice before the Advanced course, the pre-requiste can be waived if you have 10+ years of supervisory experience.
Pre-Work: Participants will take the EQ-i 2.0® assessment as part of this course. The TILT 365® assessment is also a part of this course. If you have not taken TILT, you will need to complete a TILT assessment and TILT video review prior to the first day of class.
INSTRUCTORS:
Eleanor Green
Adjunct Instructor, UNC School of Government
Rick Rocchetti
Adjunct Instructor, UNC School of Government
Additional information
SCHOLARSHIP and DISCOUNT INFORMATION:
The School of Government is grateful to offer a number ofscholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations.
Learn more about the range of these opportunities on our Scholarship and Discount Opportunities page.
HOTEL INFORMATION:
Please see the School’s list of recommended area hotels.
PARKING INFORMATION:
Parking details will be provided to you the week prior to the program. Additional directions and parking information can be found on our Visitor Information page.
MATERIALS:
Program materials will be available in CANVAS as they are received from instructors. Instructions for accessing or creating a log-in to CANVAS can be found on the program materials site.
CANCELLATION POLICY:
Course participants who cancel their registration more than 7 calendar days before the course start date will receive a full refund. Otherwise, participants will receive a transferrable credit to be used within 12 months. More information can be found in the full cancellation and refund policy.
| CEU | 24.00 hrs |
Program materials will be available in CANVAS as they are received from instructors. Instructions for accessing or creating a log-in to CANVAS can be found on the program materials site.
