Building Coaching Skills to Tap Potential for Clerks of Superior Court

    A successful supervisor is one who can effectively coach and develop staff to take initiative, resolve conflict, develop productive working relationships, and reach their highest potential.   While most supervisors can master the technical aspects of their job, the harder part is knowing how to help others develop and flourish, solve their own problems and have the tough conversations when things are not going well.  This interactive workshop will allow participants an opportunity to practice keys skills that will assist the participants in learning:

    • The differences between being a coach and being a manager
    • How to develop a coach-like leadership mindset that will help to create a more collaborative work environment
    • A framework for identifying who owns the problem and specific steps and skills for coaching conversations based on this model. 
    • How to ask the powerful questions and make the shift from being a “know-it-all” to a “learn-it-all” leader.
    • Tips for having the tough performance conversations and coaching for improved performance.
    • The GROW coaching model and how to apply it when coaching others towards success.
    There currently are no scheduled offerings of this course.

    The agenda for the 2023 Building Coaching Skills to Tap Potential for Clerks of Superior Court course can be found here.

    For all registration questions, resetting passwords, or login issues please contact:

    Dale Zuckert

    Assistant Registrar
    For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

    Erica Carlisle

    Program Manager, Courts Group
    Adjunct Instructor, Center for Public Leadership and Governance