Performance Management for Local Government

Once your local government has its performance measures, then what? How can measures be used to help improve the quality and efficiency of services? What tactics have proven successful? This one-day workshop, which is designed for city and county managers, department heads, and other local government officials who have previously completed an introductory performance measurement class, focuses on the use of performance data to influence more positive results.

Program Topics:

Where do most governments fall short of performance management doctrine?

Case examples of local government performance management

Developing a performance culture

Additional information

Related courses: Practical Analytic Techniques

CPE8.00 hrs
There currently are no scheduled offerings of this course.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar, Registration and Client Services Group
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Alycia Inserra

Program Management Team Lead, Local and State Government Group
919.843.7736
Professor of Public Administration and Government and MPA Program Director