Performance Management in Local Government
- Asheville, NCJuly 8, 2025
- Chapel Hill, NCOctober 24, 2025
Please note the July 8th course offering will be held in Asheville in conjunction with the 2025 NCLGBA Summer Conference. You do not need to attend the conference to register for the course. The October 24th course will take place in Chapel Hill.
This one-day course from 9 am to 5 pm focuses on converting performance information into decisions that enhance organizational outcomes. The workshop introduces analysis techniques, decision venues, and the unintended consequences of using performance management systems. This course is designed for local public managers serving mid-tier and leadership roles. It offers public managers the tools to use performance metrics to make evidence-based decisions in their organizations. We will employ accessible step-by-step techniques to demystify the performance management process for public managers and present flexible, pragmatic methods to implement these systems.
This course is a part of the School of Government’s Evidence-Based Course Series.
Learning outcomes:
- Analyze performance data
- Connect performance information with organizational strategy
- Use performance data for organizational learning and improvement
- Mitigate the unintended consequences of performance management
- Apply best practices in designing and implementing performance management systems
The course consists of the following four sections:
- Section One: Course Introduction
- Section Two: Data Analysis
- Section Three: Decide and Act
- Section Four: Implementing with Diligence
Members of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
Additional information
Other Required Courses for NCLGBA Certification:
Capital Financing in Local Government
Performance Measurement in Local Government
Practical Analytic Techniques for Local Government
see the NCLGBA for more information
- Asheville, NCJuly 8Embassy Suites by Hilton Asheville Downtown
192 Haywood St
Asheville, NC 28801View Scholarship InformationMembers of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
View Cancellation PolicyCourse participants who cancel their registration on or before June 30, 2025 will receive a full refund. No refund will be made for cancellations on or after July 01, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.$350.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414. - Chapel Hill, NCOctober 24UNC School of Government
400 South Rd
Chapel Hill, NC 27514View Scholarship InformationMembers of Civic Federal Credit Union (Civic) and Local Government Federal Credit Union (LGFCU), who are local government employees, are eligible to apply for a scholarship towards tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:
- March 1 (for courses starting between April 1 and June 30)
- June 1 (for courses starting between July 1 and September 30)
- September 1 (for courses starting between October 1 and December 31)
- December 1 (for courses starting between January 1 and March 31)
View Cancellation PolicyCourse participants who cancel their registration on or before October 16, 2025 will receive a full refund. No refund will be made for cancellations on or after October 17, 2025, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.$350.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.
