Performance Management for Local Government

Once your local government has its performance measures, then what? How can measures be used to help improve the quality and efficiency of services? What tactics have proven successful? This one-day workshop  focuses on the use of performance data to influence more positive results.


Program Topics:

Where do most governments fall short of performance management doctrine?

Case examples of local government performance management

Developing a performance culture

Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

  • March 1 (for courses starting between April 1 and June 30)
  • June 1 (for courses starting between July 1 and September 30)
  • September 1 (for courses starting between October 1 and December 31)
  • December 1 (for courses starting between January 1 and March 31)

Additional information

Related courses: Practical Analytic Techniques

CPE8.00 hrs
  • Chapel Hill, NC
    October 17
    UNC School of Government
    400 South Rd.
    Knapp-Sanders Bldg
    Chapel Hill, NC 27514
    View Scholarship Information

    Local Government Federal Credit Union offers scholarships to local government employees to apply toward tuition for conferences, classes, and seminars offered by the School of Government. There are four deadlines to submit applications:

    • March 1 (for courses starting between April 1 and June 30)
    • June 1 (for courses starting between July 1 and September 30)
    • September 1 (for courses starting between October 1 and December 31)
    • December 1 (for courses starting between January 1 and March 31)
    View Cancellation Policy
    Course participants who cancel their registration on or before October 09, 2019 will receive a full refund. No refund will be made for cancellations on or after October 10, 2019, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.

    The registration link will be available the first week of June 

    $195.00
    If you are a returning customer, please note that we have a new course registration system that we hope will be easier for you to use. If you encounter any registration issues, please explore our list of frequently asked questions or contact us at registration@sog.unc.edu or 919.966.4414.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar, Registration and Client Services Group
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Susan Hutchinson

Program Manager, Local and State Government Group
919.966.4171
Professor of Public Administration and Government and MPA Program Director