About

As the largest
university-based local
government training,
advisory, and research
organization in the United
States, the School of
Government serves more
than 12,000 public officials
each year.

Browse by Role

The School provides
content and resources for a
wide array of local
government and judicial
officials in North Carolina.

Select your role to explore
all related content.

Browse by Topic

The School provides content
and resources on a wide array
of topics in local government
and judicial administration in
North Carolina.

Select a topic to explore all
related content.

Courses

The School of Government
offers up to 200 courses,
workshops, webinars, and
professional conferences
each year.

Publications

The School of Government
publishes essential books,
manuals, reports, articles,
bulletins, and other print and
online content related to state
and local government.

Blogs

Faculty write for a number
of School of Government
blogs providing timely
updates on emerging issues.

Resources

The School of Government
offers information and
services related to a wide
range of topics relevant to
government and judicial
officials—in-person and on a
variety of platforms.

Blog Posts

Timely updates on emerging issues

Centers and Services

Specialized information hubs and consulting services

Frequently Asked Questions

Aggregated answers to common questions on a variety of topics

Knapp Library

Print and online materials and research expertise

Legal Summaries

Brief descriptions of legal cases, bills, or legislative activity

Listservs

Information exchanges for peers and faculty experts

Microsites

In-depth or aggregated content for local government and judicial officials

Tools and Apps

Online and mobile tools for employees on-the-go

Master of Public
Administration Program

The Carolina MPA program
prepares public service leaders. The program is offered in two formats: on-campus and online.

For more information, see the Carolina MPA viewbook.

Giving

The School of Government depends on private and public support for fulfilling its mission. Your gift will make a lasting impact on the quality of government and civic participation in North Carolina.

Performance Management for Local Government

1 upcoming offering - click here to view registration details

Upcoming Course Offerings

Location

School of Government

Knapp-Sanders Building, CB #3330

400 South Road

Chapel Hill, NC 27516

Date

October 19, 2017

Price $185.00

View Cancellation Policy

Course participants who cancel their registration on or before October 04, 2017 will receive a full refund. Those who cancel on or before October 11, 2017 will receive a full refund, less a $25 cancellation fee. No refund will be made for cancellations made after October 11, 2017. All cancellations must be submitted in writing, as outlined in the School’s cancellation policy.

Once your local government has its performance measures, then what? How can measures be used to help improve the quality and efficiency of services? What tactics have proven successful? This one-day workshop, which is designed for city and county managers, department heads, and other local government officials who have previously completed an introductory performance measurement class, focuses on the use of performance data to influence more positive results.

Program Topics: Where do most governments fall short of performance management doctrine?

Case examples of local government performance management

Developing a performance culture

Additional information:

Related courses: Practical Analytic Techniques

Recurring:

This course is offered periodically.

CPE:

5.50