Performance Management for Local Government

1 upcoming offering - click here to view registration details

Upcoming Course Offerings

Performance Management for Local Government
School of Government
Knapp-Sanders Building, CB #3330
400 South Road
Chapel Hill, NC 27516
October 19, 2017
$185.00
View Cancellation Policy
Course participants who cancel their registration on or before October 04, 2017 will receive a full refund. Those who cancel on or before October 11, 2017 will receive a full refund, less a $25 cancellation fee. No refund will be made for cancellations made after October 11, 2017. All cancellations must be submitted in writing, as outlined in the School’s cancellation policy.

Once your local government has its performance measures, then what? How can measures be used to help improve the quality and efficiency of services? What tactics have proven successful? This one-day workshop, which is designed for city and county managers, department heads, and other local government officials who have previously completed an introductory performance measurement class, focuses on the use of performance data to influence more positive results.

Program Topics: Where do most governments fall short of performance management doctrine?

Case examples of local government performance management

Developing a performance culture

Additional information: 

Related courses: Practical Analytic Techniques

Recurring: 
This course is offered periodically.
CPE: 
5.50

Faculty Coordinator

individual image for William C. Rivenbark
Professor of Public Administration and Government and MPA Program Director
Performance Management
William C. Rivenbark
For questions regarding course details, please contact the program manager.

Faculty Coordinator

individual image for Lisa Sheffield
919.962.3464
Program Manager
For questions regarding course content, please contact the faculty coordinator.

Faculty Coordinator

individual image for William C. Rivenbark
Professor of Public Administration and Government and MPA Program Director
For questions regarding registration, resetting passwords, or login issues, please contact Registration at registration@sog.unc.edu or 919-966-4414.
Public Officials - Local and State Government Roles
Topics - Local and State Government