Performance Management for Local Government

Once your local government has its performance measures, then what? How can measures be used to help improve the quality and efficiency of services? What tactics have proven successful? This one-day workshop, which is designed for city and county managers, department heads, and other local government officials who have previously completed an introductory performance measurement class, focuses on the use of performance data to influence more positive results.

Program Topics:

Where do most governments fall short of performance management doctrine?

Case examples of local government performance management

Developing a performance culture

Additional information

Related courses: Practical Analytic Techniques

CPE5.50 hrs
  • Chapel Hill, NC
    October 18
    School of Government
    Knapp-Sanders Building
    Chapel Hill, NC 27599
    View Cancellation Policy
    Course participants who cancel their registration on or before October 03, 2018 will receive a full refund. Those who cancel on or before October 10, 2018 will receive a full refund, less a $25 cancellation fee. No refund will be made for cancellations made after October 10, 2018. All cancellations must be submitted in writing, as outlined in the School’s cancellation policy.
For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Lisa Sheffield

Program Manager
Professor of Public Administration and Government and MPA Program Director