Performance Measurement in Local Government

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Performance Measurement in Local Government

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This one-day workshop helps public officials design measures in local government for accountability and results. The workshop introduces the types of performance measures commonly found in local government, how to develop good measures from goals and objectives, and how they can be used to support other management processes.

Course Objectives:

Defining performance measurement

Process of identifying outcome measures

Analyzing and using performance data

Measuring, investigating, and focusing on the problem

You can find the full agenda linked here: AGENDA

This course is a part of SOG’s Evidence-Based Course Series:

Strategic Planning in Local Government
Performance Management in Local Government
Practical Analytic Techniques

Additional information

Other Required Courses for NCLGBA Certification:

Budgeting in Local Government

Capital Financing in Local Government

Performance Management in Local Government

Practical Analytic Techniques for Local Government

see the NCLGBA for more information

CPE

6.00 hrs

There currently are no scheduled offerings of this course.

For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar

919.966.4414

registration@sog.unc.edu

For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Lisa Sheffield

Programs Team Lead, Management, Administration, and Leadership Group

919.962.3464

sheffield@sog.unc.edu

Lead Faculty

William C. Rivenbark

James E. Holshouser Distinguished Professor; Professor of Public Administration and Government; Faculty Lead, Public Service Matters (Lead for North Carolina)

rivenbark@sog.unc.edu