The School offers the following reports relating to performance measurement and benchmarking.

Resources

Final Report on City Services for Fiscal Year 2016-2017: Performance and Cost Data
Dale J. Roenigk
Sunday, July 1, 2018
Report

This report presents fiscal year ended June 30, 2017, performance and cost data for thirteen North Carolina cities in the service areas of residential refuse collection, household recycling, yard waste/leaf collection, police services, emergency communications, asphalt maintenance and repair, fire services, building inspections, fleet maintenance, central human resources, water services, wastewater services, and core parks and recreation.

The North Carolina Benchmarking Project is a joint undertaking of the School of Government and the North Carolina Local Government Budget Association.

Final Report on City Services for Fiscal Year 2015-2016: Performance and Cost Data
Dale J. Roenigk
Wednesday, August 30, 2017
Report

This report presents fiscal year ended June 30, 2016, performance and cost data for thirteen North Carolina cities in the service areas of residential refuse collection, household recycling, yard waste/leaf collection, police services, emergency communications, asphalt maintenance and repair, fire services, building inspections, fleet maintenance, central human resources, water services, wastewater services, and core parks and recreation.

The North Carolina Benchmarking Project is a joint undertaking of the School of Government and the North Carolina Local Government Budget Association.

Final Report on City Services for Fiscal Year 2014-2015: Performance and Cost Data
Dale J. Roenigk
Wednesday, May 25, 2016
Report

This report presents fiscal year ended June 30, 2015, performance and cost data for thirteen North Carolina cities in the service areas of residential refuse collection, household recycling, yard waste/leaf collection, police services, emergency communications, asphalt maintenance and repair, fire services, building inspections, fleet maintenance, central human resources, water services, wastewater services, and core parks and recreation.

The North Carolina Benchmarking Project is a joint undertaking of the School of Government and the North Carolina Local Government Budget Association.

Benchmarking for Results
William C. Rivenbark, David N. Ammons, Dale J. Roenigk
Thursday, December 1, 2005
Report

The North Carolina Benchmarking Project is a regional benchmarking initiative that compares performance statistics and cost data across the following ten service areas: residential refuse collection, household recycling, yard waste/leaf collection, police services, emergency communications, asphalt maintenance and repair, fire services, building inspections, fleet maintenance, and human resources.