NCCCMA Transition Support Program

In order to gather comparative data across clients and coaches, all coaches will be using similar questions to evaluate progress (Goals Inquiry, Midpoint Evaluation, and Final Evaluation). However, each coach is free to adapt and use other materials that help them and their clients establish the coaching-client relationship, prepare for their calls, and/or document or recap progress.

The following is a standard outline of what a 10-session package would entail. Examples of the purposes and questions you might expect during your coaching sessions are given.

1. Chemistry Meeting Elements (before work together begins)

Check out the fit and basics of client-coaching relationship

2. Contract Elements (at the start of work together)

Establish ethics, expectations, and agreements

a. Client-coach-sponsor role

b. Confidentiality statement

3. Goals Inquiry (sessions #1-2)

Establish the work plan to guide the relationship

a. What do you want to accomplish over the 10 sessions?

b. Why are these things are important to you?

c. How will we know if our time together has been of value to you?

4. Mid-point Evaluation

Tie to progress on goals from goals inquiry session

a. What has been most useful in our sessions-what learned, using, doing differently, has been impactful?

b. What has been least useful in our sessions-needs to be changed?

c. What has been your biggest personal achievement so far, and what % of that achievement would you attribute to the coaching program?

5. Final Evaluation

Tie to goals from goals inquiry session & new goals that surfaced thereafter

a. What has been most useful in our sessions?

b. What has been least useful in our sessions or needs to be changed for future clients?

c. What has been your biggest personal achievement in this process, and what % of that achievement would you attribute to the coaching program?

d. What other ways can NCCCMA help support members in their personal or professional development?

6. Session Prep (optional)

a. If this is our first conversation, what are the top 2-3 things you want to be sure we discuss?

b. What are your celebrations and successes since our last conversation?

c. What did you intend to complete since our last conversation that is still open?

d. What are the roadblocks you are now experiencing?

e. What do you want me, as your coach, to help you with during this call:

7. Post Session recap (optional)

a. My greatest insight or "new understanding" during our session is …

b. A shift in thinking that I'm working on is …

c. Intentions that I'm making and will strengthen by sharing with my coach are …

d. A question or idea (if any) that I wish I'd asked or discussed is …

e. Feedback I can give my coach to strengthen what really works for me in the coaching is…