This article is the story of the journey of the City of Laurinburg as its management team accepted Peter Block's challenge from his 1991 book, The Empowered Manager: "If top management wants to create a vision or set of values for the organization, let them create it and live it out for themselves first—for two years or more. Then let them worry about how to engage others in the vision. Stop enrolling, start embodying."

This article describes the various types of records available in North Carolina and the limitations on access to them.