Performance Measurement in Local Government

October 22, 2026 | One-Day | Chapel Hill | Registration Fee: TBA

Registration will close one week before the program. 

This one-day workshop helps public officials design measures in local government for accountability and results. The workshop introduces the types of performance measures commonly found in local government, how to develop good measures from goals and objectives, and how they can be used to support other management processes.   

Course Objectives:

Defining performance measurement

Process of identifying outcome measures

Analyzing and using performance data

Measuring, investigating, and focusing on the problem

 

CERTIFICATION AND CONTINUING EDUCATION INFORMATION:

 

Certification: This course satisfies a requirement to complete the a part of SOG’s Evidence-Based Course Series:

Strategic Planning in Local Government

Performance Management in Local Government

Practical Analytic Techniques

 

Other Required Courses for NCLGBA Certification:  

Budgeting in Local Government

Capital Financing in Local Government

Performance Management in Local Government

Practical Analytic Techniques for Local Government 

see the NCLGBA for more information

Any credits earned from this program are not applicable toward an academic degree at UNC.

 

Continuing Education: Applicable credits are listed below.

For more information on certification or continuing education credits, please see the Continuing Professional Education page

 

REQUIREMENTS:

There are no specific attendance requirements for this program. Please contact Registration & Client Services if you cannot attend to cancel your registration. Our cancellation policy is linked below.


Members of Civic Federal Credit Union (Civic) are eligible to apply for a scholarship towards registration fees for programs offered by the School of Government. There are four deadlines to submit applications:

  • March 1: for programs starting between April 1 and June 30
  • June 1: for programs starting between July 1 and September 30
  • September 1: for programs starting between October 1 and December 31
  • December 1: for programs starting between January 1 and March 31

Additional information

SCHOLARSHIP and DISCOUNT INFORMATION: 

The School of Government is grateful to offer a number of scholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations. 

Learn more about the range of these opportunities on our Scholarship and Discount Opportunities page

 

HOTEL INFORMATION: 

Please see the School’s list of recommended area hotels

 

PARKING INFORMATION:

Parking details will be provided to you by your program manager the week prior to the program.  Additional directions and parking information can be found on our Visitor Information page. 

 

MATERIALS:

Program materials will be available under the “Materials” tab above. Materials are posted as they are received by instructors.

 

CANCELLATION POLICY:

Course participants who cancel their registration more than 7 calendar days before the course start date will receive a full refund. Otherwise, participants will receive a transferrable credit to be used within 12 months. More information can be found in the full cancellation and refund policy.

CPE6.00 hrs
There currently are no scheduled offerings of this course.

 MATERIALS:

Program materials will be available under the “Materials” tab above. Materials are posted as they are received by instructors.

 

For all registration questions, resetting passwords, or login issues please contact:

Dale Zuckert

Assistant Registrar
919.966.4414
For questions regarding course details, including location, schedule, materials, and continuing education credits, please contact:

Ling Rudicil

Program Manager, Management, Administration, and Leadership Group
919.843.4958
James E. Holshouser Distinguished Professor; Director of Undergraduate Studies; Professor of Public Administration and Government; Faculty Lead, Public Service Matters (Lead for North Carolina)