Making Smart IT Choices: A Handbook

This handbook is designed to help you and your organization to work through the complex and challenging process of analyzing an information problem or need, identifying and evaluating possible technology-based solutions, and ultimately selecting the information technology or combination of technologies that will respond to the need in the most cost-effective and satisfactory way. The book was produced by a group of six University at Albany faculty and research staff who are associated with the University's Center for Technology in Government.