Elevate Organizational Performance
- Chapel Hill, NCNovember 13, 2026

November 13, 2026 | 9am-4pm | Chapel Hill | Registration Fee: $495
The course is open to local elected officials and local government professionals.
Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement, and genuine engagement can knit together a high-performance framework to deliver positive, consistent results to elevate organizational performance and, ultimately, enhance the quality of life for their communities.
Course participants will learn theory and hear practical ‘how to’ examples that bring to life the following framework elements for local government leaders.
What You’ll Learn:
- Establish a High-Performance Organization (HPO) framework.
- Build an organizational culture that positively influences and communicates performance results.
- Align long-term strategies with quantifiable goals to serve as a roadmap for your organization.
- Commit to quality and process improvement. And use performance data to drive policy and management decisions.
- Engagement of your governing body and workforce in the development and implementation of strategic and performance management and workforce and empower innovation
- Create opportunities for citizens and stakeholders to get involved, understand your processes, and influence outcomes.
- Integrate your strategies and performance management throughout the various departments.
LELA Level: This is a 301 Level course in the Local Elected Leaders Academy. Elected officials who attend this class will earn 6 credits towards the Mentor recognition certificate.
REQUIREMENTS:
Attendance:
There is some pre-work required for attendees. Your program manager will share more details about materials and pre-work.
Pre-requisites:
The following LELA recognition levels must have been completed before attending this program: Practioner and Master.
Meet Your Instructor
Rebecca Jackson, Adjunct Faculty
Center for Public Leadership and Governance
rjackson@sog.unc.edu
Additional information
SCHOLARSHIP INFORMATION
The School of Government is grateful to offer a number of scholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations. Learn more about the range of these opportunities on our Scholarship Discount Opportunities page.
HOTEL INFORMATION
Please see the School’s list of recommended area hotels.
PARKING INFORMATION
Parking details will be provided to you by your program manager the week prior to the program. Additional directions and parking information can be found on our Visitor Information page.
CANCELLATION POLICY
Course participants who cancel their registration more than 7 calendar days before the course start date will receive a full refund. Otherwise, participants will receive a transferrable credit to be used within 12 months. More information can be found in the full cancellation and refund policy.
MATERIALS

This class is a part of the LELA curriculum and is open to all local elected officials, including all county, municipal, school board and tribal council officials. This is a LELA level 301 course. Elected official participants will earn six (6) credits towards their Mentor recognition certificate for attending.
- Chapel Hill, NCNovember 13School of Government
Knapp-Sanders Building
Chapel Hill, NC 27514View Cancellation PolicyCourse participants who cancel their registration on or before November 05, 2026 will receive a full refund. No refund will be made for cancellations on or after November 06, 2026, but you will receive a transferrable credit to be used within 12 months. Click here to view the School’s full cancellation and refund policy.View Additional InformationThe course is open to local elected officials and local government professionals.
$495.00Registration and payment for this course grants access for a single attendee. In order to register a group of attendees, please register each person individually. If you have questions, please contact our registration office at registration@sog.unc.edu or 919.966.4414.




