Managing Local Government Services: A Practical Guide

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The Joseph Palmer Knapp Library houses a large collection of material on state and local government, public administration, and management to support the School's instructional and research programs and the educational mission of the Master of Public Administration program. Reference and research services are available to all residents of North Carolina, and additional assistance is available to state and local government personnel, both elected and appointed.

This prublication is for sale directly from the publisher, International City/County Management Association.

An indispensable resource, this comprehensive text on the subject of local government services is relevant to local governments of all sizes. It includes demographic, economic, technological and cultural trends that affect the management of service delivery. New chapters discuss the shift from "government" to "governance," alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.

Publication date:

Monday, January 15, 2007

Author:

Carl W. Stenberg

ISBN:

0-87326-709-5

Edition:

January 2007

Page count:

468

Price:

$59.95