Courses

Build Coaching Skills to Tap Potential

This class is held online via Zoom from 9am - 4pm.

A successful supervisor is one who can effectively coach and develop staff to take initiative, resolve conflict, develop productive working relationships, and reach their highest potential. While most supervisors can master the technical aspects of their job, the harder part...

There are additional offerings of this course available.

Top 10 Primer: Managing Conflict: Tips and Tools Roundtable

Elected Boards and Councils make public policy decisions at every meeting that have both pros and cons. Sometimes these discussions can get heated; sometimes tensions flare. Emotions can easily hijack these debates. Such conflict dynamics can be anxiety-provoking at the least, and at their worst can be truly harmful to healthy board member...

There are additional offerings of this course available.

Responding to Citizen Incivility: Managerial and Legal Strategies

This webinar will be held May 23, 2024 from 10:00 to 11:30 a.m.

Citizen incivility, when citizens behave abusively towards local government employees, is pervasive across local governments in North Carolina and across the U.S. In School of Government survey data, 57 percent of local government employees indicate being yelled at...

There are additional offerings of this course available.

Property Tax Listing and Assessing in NC

This class focuses on the basic law and practice governing the listing and assessing of property for tax purposes.

There will be a combination of pre-recorded sessions and live sessions on Zoom. Some pre-work will be required. Please see the Agenda under Materials for more information.

For questions regarding course details,...

There are additional offerings of this course available.

Judicial College Webinar: Policing Protests

Millions of Americans participate in thousands of protests and demonstrations each year. These events form part of our democratic tradition, but they can be very challenging for law enforcement. How can officers best address the “bad apples” that may incite violence? What should officers do when both protestors and counter-protestors are...

There are additional offerings of this course available.

Performance Management in Parks and Recreation

This class is part of the Performance Management Course Series. To see the full list of courses offered please click HERE

This course will take place online via Zoom from 9am - 2pm and will include around ...

There are additional offerings of this course available.

Regional Board Workshop

Quasi-Judicial Board Workshop | The School of Government is hitting the road. In April and May, we will be in regional locations across the state to lead half-day workshops on quasi-judicial zoning decisions. These workshops will focus on the procedures and considerations for variances, special use permits, and appeals of staff decisions. The...

There are additional offerings of this course available.

LELA 101: Top 10 Primer: Understanding the Public Mental Health, Developmental Disabilities, and Substance Abuse System in NC

The on-demand recording is now available for registration. Click HERE to register.

According to the National Institute for Mental Illness, almost 20% of the...

There are additional offerings of this course available.

Practical Considerations for Implementing Session Law 2023-124 and the Notice of Rights for Respondents and Wards

Session Law 2023-124 creates the new G.S. 35A-1117 which entitles respondents and wards to notice of nearly twenty enumerated rights. With this notice of rights comes new responsibilities for guardian ad litems, clerks of court, and petitioners. In this webinar, we will anticipate challenges and consider solutions to satisfy the requirements...

There are additional offerings of this course available.

Top 10 Primer: Rules of Procedure

For most local governments in North Carolina, the first Monday in December is a big day! This is the day that most newly elected local officials take their Oaths of Office. While there are some local governments on different elections schedules, by far most local governing boards hold election in November and by December they are seating new...

There are additional offerings of this course available.

Top 10 Primer: Public School Funding Process

This is a free online course from 10:00 am - 11:15 am. Please register ahead of time to access the Zoom link.

In this workshop, participants will learn about the local funding process for public schools. Topics include local revenue sources, county and school budgeting processes, appropriations for...

There are additional offerings of this course available.

Essentials of Economic Development

Does your jurisdiction have the ingredients to stimulate investment and create jobs and wealth in an uncertain economy?

This one-day workshop covers the core strategies and tools for promoting economic development in the face of changing fiscal and economic conditions.

Program Topics:

An Overview of Economic DevelopmentBuilding...

There are additional offerings of this course available.

Lead with Purpose: Engage and Motivate Teams

This is an in person class held at the School of Government from 9am - 4pm.

Leaders are constantly searching for ways to improve employee engagement. There are studies that indicate that anywhere between 70 – 85% of the workforce is not engaged. If we are to believe those numbers, we need to know what employment engagement is...

There are additional offerings of this course available.

Juvenile Capacity to Proceed

This one-day, in-person class will provide detailed instruction on the new standard and procedures for juvenile determinations of capacity to proceed. Session Law 2023-114 established a new legal standard that governs whether a juvenile has capacity to proceed in a delinquency matter and created new procedures regarding capacity determination...

There are additional offerings of this course available.

Intensive Parent Defender Training

This course is co-sponsored by the UNC School of Government and the Office of Indigent Defense Services.

This training will focus on termination of parental rights (TPR) proceedings and the role of parent defenders. Topics will include a review of the different stages of a TPR; advocacy tips regarding the grounds and the...

There are additional offerings of this course available.

Felony Defender Training

This course is co-sponsored by the UNC School of Government and the Office of Indigent Defense Services.

Topics will include discovery and investigation, suppression and other superior court motions, lab reports, preserving the record, sentencing, and trial skills—including conducting voir dire—necessary to handle felony cases from start...

There are additional offerings of this course available.

Will they stay or will they go? Recruitment and Retention Strategies and Patterns in NC

The worker shortage in U.S. local government is at a crisis level, incurring significant impacts on public service delivery and producing high levels of burnout among city and county employees. Accordingly, this session will report local government survey data on recruitment and retention patterns in North Carolina, where local governments are...

There are additional offerings of this course available.

Performance Management in Animal Services

This class is part of the Performance Management Course Series. To see the full list of courses offered please click HERE

This course has been approved for Continuing Educational Units by the National Animal Care & Control Association (NACA). National certificate holders can submit for credit consistent with the NACA...

There are additional offerings of this course available.

2025 Summer Criminal Law Webinar

The 2025 Summer Criminal Law Webinar will cover recent criminal law decisions issued by the North Carolina appellate courts and highlight significant criminal law legislation enacted by the North Carolina General Assembly. School of Government faculty Phil Dixon and Daniel Spiegel will discuss a wide range of issues affecting felony and...

There are additional offerings of this course available.

Compensated Absences Webinar

GASB Statement No. 101, Compensated Absences, will be implemented by North Carolina governments for the fiscal year ended June 30, 2025. While this may seem to be in the distant future, governments need to begin compiling information and beginning balances by July 1, 2024. This webinar will provide participants with the following:

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