Performance Management in Local Government
October 2026 | 9am to 5 pm | Chapel Hill | Registration Fee: TBA
Registration will close one week before the program.
This one-day program from 9 am to 5 pm focuses on converting performance information into decisions that enhance organizational outcomes. The workshop introduces analysis techniques, decision venues, and the unintended consequences of using performance management systems. This course is designed for local public managers serving mid-tier and leadership roles. It offers public managers the tools to use performance metrics to make evidence-based decisions in their organizations. We will employ accessible step-by-step techniques to demystify the performance management process for public managers and present flexible, pragmatic methods to implement these systems.
Learning outcomes:
- Analyze performance data
- Connect performance information with organizational strategy
- Use performance data for organizational learning and improvement
- Mitigate the unintended consequences of performance management
- Apply best practices in designing and implementing performance management systems
SCHEDULE:
The course consists of the following four sections:
- Section One: Course Introduction
- Section Two: Data Analysis
- Section Three: Decide and Act
- Section Four: Implementing with Diligence
CERTIFICATION AND CONTINUING EDUCATION INFORMATION:
Certification: This course satisfies a requirement to complete the a part of SOG’s Evidence-Based Course Series:
Strategic Planning in Local Government
Performance Management in Local Government
Other Required Courses for NCLGBA Certification:
Capital Financing in Local Government
Performance Management in Local Government
Practical Analytic Techniques for Local Government
see the NCLGBA for more information
Any credits earned from this program are not applicable toward an academic degree at UNC.
Continuing Education: For more information on certification or continuing education credits, please see the Continuing Professional Education page.
REQUIREMENTS:
There are no specific attendance requirements for this program. Please contact Registration & Client Services if you cannot attend to cancel your registration. Our cancellation policy is linked below.
Members of Civic Federal Credit Union (Civic) are eligible to apply for a scholarship towards registration fees for programs offered by the School of Government. There are four deadlines to submit applications:
- March 1: for programs starting between April 1 and June 30
- June 1: for programs starting between July 1 and September 30
- September 1: for programs starting between October 1 and December 31
- December 1: for programs starting between January 1 and March 31
Additional information
SCHOLARSHIP and DISCOUNT INFORMATION:
The School of Government is grateful to offer a number of scholarship and discount opportunities for public officials who wish to participate in our continuing education programs. Scholarships and discounts are available both internally through the School and through the generous support of partnering organizations.
Learn more about the range of these opportunities on our Scholarship and Discount Opportunities page.
HOTEL INFORMATION:
Please see the School’s list of recommended area hotels.
PARKING INFORMATION:
Parking details will be provided to you by your program manager the week prior to the program. Additional directions and parking information can be found on our Visitor Information page.
MATERIALS:
Program materials will be available under the “Materials” tab above. Materials are posted as they are received by instructors.
CANCELLATION POLICY:
Course participants who cancel their registration more than 7 calendar days before the course start date will receive a full refund. Otherwise, participants will receive a transferrable credit to be used within 12 months. More information can be found in the full cancellation and refund policy.
MATERIALS:
Program materials will be available under the “Materials” tab above. Materials are posted as they are received by instructors.
