Center for Public Technology

This report represents the final step in Phase One of an agreement between the Center for Public Technology and the Information Resource Management Commission to develop a business case methodology for determining the expected financial and operational impacts of an information technology investment. A key component of the overall project mission is the use of a study team, providing the necessary leadership for developing and implementing a business case methodology for complying with information technology portfolio-based management. Listed below are the major findings of Phase One by category and the general recommendations for a business case methodology.

The Rural Internet Access Authority, as stated in Session Laws 2000-149, is charged with providing high speed Internet access to every North Carolinian at reasonable rates as well as ensuring that Internet access is made available throughout the state. In conjunction with the Center for Public Technology, the Rural Internet Access Authority initiated a local government survey. The survey gathered relevant information and developed a benchmark of existing technology within local governments, portraying what is currently being provided to citizens and businesses. The results of this current state assessment tell us that we have made progress, but not yet enough in enabling local governments to communicate and conduct/process transactions with our citizens and businesses. The survey gathered data on the infrastructure, equipment, personnel capacity and applications that currently exist to support e-government and the use of information technology in government, particularly web-based Internet applications.

Overview of e-government capabilities of North Carolina counties in 2002.

Overview of e-government capabilities of North Carolina counties in 2002.

Overview of e-government capabilities in North Carolina in 2001.

Appendix A to Preliminary Findings of E-Government Survey: Tier One Counties and Municipalities, Tier Two Counties and Municipalities, Tier One and Two School Systems, Tier One and Two Community Colleges, NC Councils of Government.

Appendix B to Preliminary Findings of E-Government Survey: Tier One Counties and Municipalities, Tier Two Counties and Municipalities, Tier One and Two School Systems, Tier One and Two Community Colleges, NC Councils of Government.