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government training,
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The Joseph Palmer Knapp Library houses a large collection of material on state and local government, public administration, and management to support the School's instructional and research programs and the educational mission of the Master of Public Administration program. Reference and research services are available to all residents of North Carolina, and additional assistance is available to state and local government personnel, both elected and appointed.
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Courses

Below you will find an index of our courses. Use the filters to make your search more specific.

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Results: 37

Fundamental Supervisory Practices

Fundamental Supervisory Practices

Being a supervisor in local government today is more challenging than ever. Fundamental Supervisory Practices provides newly promoted or first-time supervisors with the critical knowledge and skills needed to be effective supervisors. This highly interactive program includes the True TILT Personality Profile to help participants understand...

January 12, 2026

UNC School of Government
Chapel Hill,NC

There are additional offerings of this course available.

Advanced Family and Medical Leave Act

The Advanced FMLA Course is an intensive, two-day in-person program taking an in-depth look at Family Medical Leave Act issues of particular concern to local government and state agency employers, as well as to community college and UNC system employers. Topics covered include:

the meaning of “serious health condition” ...

January 15, 2026

The School of Government
Chapel Hill, NC

There are additional offerings of this course available.

Elevate Organizational Performance

Elevate Organizational Performance

This course is designed for both professional and elected officials.

It is available on demand via a request from your jurisdiction. Please contact Miranda Day at mday@sog.unc.edu if you are interested in this option.

Local governments that focus on the fundamentals of leadership, strategic planning, performance improvement,...

February 20, 2026

School of Government
Chapel Hill,NC

There are additional offerings of this course available.

Advanced Supervisory Practices

Are you a supervisor who is struggling to get your team to:

Come together and work cooperatively to reach shared goals?Communicate clearly with each other and feel invested in the team?Appreciate differences among team members and leverage those differences to solve problems and create more positive outcomes?

This course is for...

UNC School of Government
Chapel Hill, NC

There are additional offerings of this course available.

Kara Millonzi is the faculty lead for the new program Lead for North Carolina.

Social Media for Social Good

Social Media for Social Good

This class will take place in person at the School of Government from 9am - 4pm.

If you are a local government professional who is actively managing social media accounts on behalf of your local government, this program is for you. As a government organization, how do you establish and grow your social media presence with an eye toward...

There are additional offerings of this course available.

Lead with Purpose: Engage and Motivate Teams

Lead with Purpose: Engage and Motivate Teams

This course will be held on-site at the School of Governement from 9:00am-4:00pm.

Leaders are constantly searching for ways to improve employee engagement. There are studies that indicate that anywhere between 70 – 85% of the workforce is not engaged. If we are to believe those numbers, we need to know what employment engagement is and...

There are additional offerings of this course available.

Human Capital Matters Webinar Series

This on-demand webinar series features experts speaking on a range of human capital management issues relevant to local government.

TWO WAYS TO PURCHASE:

(1) The FIVE on-demand webinars may be purchased as a series of five for $337.50 (a discount of 10%). To purchase the full series, click here or visit the link below for the...

There are additional offerings of this course available.

Classroom scene

Advanced Americans with Disabilities Act Course

Advanced Americans with Disabilities Act Course

The Advanced Americans with Disabilities Act class is an intensive, two-day program taking an in-depth look at ADA issues of particular concern to government and community college employers. The class is limited to 65.

Prerequisite: You must have completed Introduction...

There are additional offerings of this course available.

Resolving Public Disputes: Workshop II

Resolving Public Disputes: Workshop II

Workshop II: Collaboration and Tools for Handling Contentious Stakeholder Groups

This workshop is part two of a three-course sequence to improve individual negotiation skills and responses to conflict and to strengthen group facilitation, collaboration, and problem-solving abilities. This workshop examines the conditions for effective...

There are additional offerings of this course available.

Make the Right Hire

Make the Right Hire

This class will be held online via Zoom from 9am - 4pm.

The cost of hiring and training new employees impacts local government budgets and services, and the wrong hire or promotion can lower the morale and productivity of an entire workgroup or organization. This...

There are additional offerings of this course available.

Introduction to Public Employment Law

NOTE ON SCHEDULE:

This two-week in-person fall course will meet at the School of Government from 8:30 - 4 on the specified days. There is no hybrid option.

OVERVIEW

Whether you are new to human resources, an experienced HR professional new to the public sector or looking to update your skills, or an attorney newly assigned employment...

There are additional offerings of this course available.

Creating Great Local Government Workplaces

Creating Great Local Government Workplaces

Creating Great Local Government Workplaces

Great workplaces are created intentionally, by leaders who understand how to bring out the best in their people. This intensive session will equip participants to do just that, by gaining an understanding of common workplace dynamics. Participants will learn cutting edge research from the UNC...

There are additional offerings of this course available.

Leading for Results - Civic Fellows

Leading for Results - Civic Fellows

Applications for 2025 Cohorts have now closed. Everyone will be notified of their status in mid July.

With the generous support of the Civic Federal Credit Union, individuals selected as Civic Fellows will receive this program tuition-free.

The Leading for Results program develops local government leaders. The fall...

There are additional offerings of this course available.

Lead Across Boundaries

Lead Across Boundaries

It is open to both professional and elected officials.

Many, if not most, of the complex issues in the public sector are not neatly contained within the purview of one organization. Just as we have seen with the response to the Hurricane Helene disaster, no one person, organization, or sector has all the ability,...

There are additional offerings of this course available.

Municipal and County Administration

The appliation period for the October 2025 - April 2026 class has ended. Applications for the 2026-2027 offering taking place online will be available June 2026.

The 2025–2026 Municipal and County Administration (MCA) program will be held in person at the School of Government and run...

There are additional offerings of this course available.

Facilitation Skills for Successful Meetings

Facilitation Skills for Successful Meetings

This course will be held at the School of Government from 9am - 4pm.

Lack of consensus. A few people dominate the discussion. Lots of ideas, but no clear decisions made. There has to be a better way.

We’ve all left meetings that we don’t feel were the best use of our time. So what separates a good meeting from a bad one? Learning...

There are additional offerings of this course available.

Introduction to Employee Benefits Law

Introduction to Employee Benefits Law

Introduction to Employee Benefits Law is designed for those who are relatively new to responsibilities for administering employee benefits. The course focuses on what federal and state law requires of public employers with respect to employee benefits and what authority North Carolina government employers have in choosing, structuring, and...

There are additional offerings of this course available.

Building and Maintaining a Competitive Workforce

Building and Maintaining a Competitive Workforce

This course can be offered on demand via a request from your jurisidiction. Please contact lydian@sog.unc.edu if you are interested in this option.

The impending exodus of baby boomers from the nation’s workforce, coupled with the increasing competencies and skills required of public-sector employees...

There are additional offerings of this course available.

Better Negotiation and Problem Solving: Understanding Positions and Interests

Better Negotiation and Problem Solving: Understanding Positions and Interests

Better Negotiation and Problem Solving: Understanding Positions and Interests

This 17-minute, self-paced module addresses how to move beyond offer-counteroffer negotiation to focus on underlying interests. Interests are the foundation for particular offers or demands. Focusing on interests will improve your negotiation skills. Local government and community scenarios illustrate the technique of separating positions from...

There are additional offerings of this course available.

Master Clerks Academies and New Clerks Institute

These programs provide advanced continuing education designed to meet the needs of clerks, deputy clerks, and assistant clerks to city councils, boards of county commissioners, and other local government boards. Topics are selected based on their relevance and usefulness to clerks of all ranks and experience levels. The goal is to promote...

There are additional offerings of this course available.

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